NTT DATA North America · 3 days ago
Transformational Client Executive Leader (Boston)
Boston, MA
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expNTT DATA North America is a leading business and technology services provider, and they are seeking a Senior Transformational Client Executive Leader to join their Health Plans team. This role is focused on driving measurable value creation and enterprise transformation through strategic partnerships with leading payer organizations.
ConsultingDigital MarketingInformation ServicesInformation TechnologyIT Management
Responsibilities
Own and continuously refine a Health Plan value creation roadmap aligned to payer priorities, including medical cost containment, administrative efficiency, member experience, regulatory compliance, and growth across government and commercial lines of business
Partner with Health Plan executives to identify, quantify, and realize measurable business value, including: Reduction in Medical Loss Ratio (MLR) through analytics, care management optimization, and value-based care enablement Lower administrative cost per member through core platform modernization, automation, and operating model optimization Improved Star Ratings, HEDIS, CAHPS, and quality outcomes through data-driven, digital, and member engagement solutions
Define clear value hypotheses, financial impact models, and outcome KPIs, ensuring ongoing measurement, reporting, and realization of benefits
Serve as a strategic advisor to Health Plan C-suite leaders, helping shape enterprise transformation agendas across IT, operations, clinical, and digital domains
Lead executive-level value reviews, QBRs, and roadmap sessions focused on outcomes, ROI, regulatory readiness, and future-state capabilities
Anticipate and proactively address emerging payer challenges, including CMS regulations, interoperability mandates, risk adjustment changes, and competitive pressures
Drive payer-focused innovation by leveraging NTT DATA capabilities across core administration modernization, data & analytics, AI, automation, cloud, and interoperability (FHIR, APIs)
Sponsor and incubate proof-of-value initiatives, including: Value-based care enablement and provider collaboration Member acquisition, retention, and digital engagement Risk adjustment accuracy and compliance Care management and utilization management optimization
Collaborate with internal and external partners to co-create differentiated Health Plan solutions that scale across lines of business
Partner with the account Client Executive to balance near-term revenue delivery with long-term value realization and client satisfaction
Proactively identify and mitigate risks to value delivery, including adoption challenges, change management gaps, or regulatory impacts
Build and execute multi-year account strategies that expand wallet share through demonstrated improvements in cost, quality, member experience, and regulatory performance
Qualification
Required
Proven Leadership in Large Accounts: Minimum 10 years leading full-cycle, virtual and geographically dispersed sales organizations with annual revenues exceeding $50M, including P&L accountability
Health Plan Expertise: Minimum 10 years in the health plan or payer industry, with deep understanding of revenue models, cost and margin levers, and regulatory dynamics
Executive Client Leadership: Demonstrated success building and sustaining C-suite relationships and serving as a trusted advisor driving enterprise-level change
IT & Digital Services Sales: Minimum 10 years selling IT, digital, or technology-enabled services to healthcare clients, with a strong focus on business outcomes
Strategic & Financial Acumen: Proven experience in financial forecasting, growth strategy, and translating complex solutions into measurable business value
Preferred
Health Plan Transformation Experience: Direct involvement in value-based care, regulatory compliance (CMS, HEDIS, Star Ratings), or core administration modernization initiatives
Digital & Innovation Leadership: Experience delivering analytics, automation, AI, or cloud-enabled transformation for payer organizations
Multi-Line of Business Exposure: Experience across Commercial, Medicare Advantage, Medicaid, or specialty lines of business
Global & Cross-Functional Leadership: Proven ability to lead multi-disciplinary teams using onsite/offshore delivery models
Thought Leadership: Recognized ability to influence payer strategy, deliver industry insights, and co-create innovative, market-relevant solutions
Company
NTT DATA North America
NTT DATA, Inc. is a trusted global innovator of business and technology services.
10001+ employees
H1B Sponsorship
NTT DATA North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (144)
2024 (182)
2023 (257)
2022 (871)
2021 (809)
2020 (1266)
Funding
Current Stage
Late StageLeadership Team
John Barr
Vice President - Insurance Strategy
Recent News
2025-12-05
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