Amazon · 2 weeks ago
Account Manager III - AMZ12074.11
Irvine, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$135K/yr - $166K/yr
8+ years expAmazon.com Services LLC is seeking an Account Manager III to provide guidance and support to Delivery Service Partner business owners. The role involves managing a portfolio of DSP owners, collaborating with internal teams, and driving operational excellence to foster growth in last-mile delivery businesses.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Provide guidance and support to Delivery Service Partner (DSP) business owners to foster the growth of their last-mile package delivery businesses during a transformative period
Collaborate closely with DSPs to address programmatic challenges, shape their business strategies, and proactively identify and resolve obstacles, ensuring DSP owners make informed decisions and achieve operational excellence
Manage a portfolio of 20-40 DSP owners across various delivery stations, offering strategic guidance, fostering accountability, and tracking key performance metrics to drive growth
Forge strong partnerships within an integrated internal team comprising Station Operations Managers, Program Managers, and Compliance and Finance professionals to ensure DSPs' compliance with program requirements and facilitate successful business launches and expansions
Play a pivotal role in supporting DSPs by eliminating operational bottlenecks, enhancing financial practices, and improving safety standards at the network level
Engage in comprehensive problem analysis, uncover actionable insights, deliver impactful recommendations, and drive both internal and external changes to optimize performance
Facilitate the onboarding process for DSP owners and guide them through business launch preparations
Provide ongoing guidance to DSPs as they scale their operations, manage operational challenges, and secure necessary resources to meet peak demand periods
Lead Business and Financial Health Reviews to evaluate business performance, identify growth opportunities, and provide valuable benchmarking data and insights
Identify and address workflow inefficiencies, proactively devising and implementing operational enhancements to enhance the DSP owner experience
Conduct data analysis to identify process optimization opportunities aimed at boosting revenue
Leverage statistical and quantitative analysis to inform strategic business planning decisions
Conduct financial assessments of DSPs and offer recommendations to help them surpass revenue and profitability targets
Harness business data, scorecard metrics, and financial analytics to empower DSPs, positioning them for success
Develop comprehensive financial and operational plans to drive goal achievement
Initiate and steer new initiatives aimed at expanding product selection, increasing sales, and achieving critical business metrics
Undertake competitive benchmarking through advanced data analysis, utilizing tools such as Advanced Excel, Salesforce, and other business intelligence tools to uncover new business prospects and incorporate operational strategies
Utilize a deep understanding of the business landscape, market seasonality, and global trends to proactively monitor market changes and identify new business opportunities
Coordinate with cross-functional teams and communicate effectively with internal and external stakeholders to manage multiple projects spanning various categories
Domestic travel required up to 40% of time
Partial telecommuting permitted; employees will be required to report to office multiple days per week
Qualification
Required
A Master's degree or foreign equivalent in Business Administration, Business Analytics, Finance, Economics, or a related discipline, and 4 years of experience as a Business Development Manager or a related position, or a Bachelor's degree or foreign equivalent in Business Administration, Business Analytics, Finance, Economics, or a related discipline, followed by 8 progressively responsible years of experience as a Business Development Manager or a related position
2 years of experience working in client-facing roles
2 years of experience performing quantitative and/or qualitative research and analysis to improve financial and business processes, operations, or turnover planning, demand forecasting, or e-commerce inventory management
2 years of experience with data analysis, including conducting data mining and statistical analysis utilizing Excel Advanced modeling or related business intelligence tools
2 years of project management experience, including managing, planning, organizing, scheduling, and tracking of projects from initiation, planning, execution, and delivery
2 years of experience using process improvement methodologies to increase efficiency within business and operations processes
Preferred
All applicants must meet all the above listed requirements
Benefits
A sign-on bonus and restricted stock units may be provided as part of the compensation package
A full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
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