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WinnCompanies · 1 month ago

Community Coordinator II (Allen Park I)

0420 - Allen Park I, 251 Allen Park Road, Springfield, Massachusetts, United States of America

Full-time

Onsite

Mid Level

$21.93/hr - $26.73/hr

3+ years exp

WinnCompanies is a nationally recognized leader in apartment community management and development, and they are seeking a Community Coordinator II to join their team at Allen Park in Springfield, MA. In this role, you will work closely with residents and community partners to identify needs and coordinate resources to support community engagement and development across key outcome areas.

Financial ServicesProperty DevelopmentProperty ManagementReal Estate

Responsibilities

Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities

Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications

Manage property Connected Communities budget. Review and track goals with Property Managers and Regional Managers

Coordinate resources for residents that address six key community outcomes: housing stability, employment, economic mobility, education, health, and community engagement

Provide direct assistance, program referrals, and 1-1 coaching (when necessary) to individuals and families based on assessed need

Establish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners in Winn’s 6 key outcome areas

Create and manage Memorandums of Agreement (MOUs) with third parties providing services and programs on and off-site for residents

Utilizing CONNECT, collect, manage, report on, and analyze resident data, and ensure accuracy and consistency with established data

Data collected through annual resident questionnaires, resident touchpoints, community programs, activities, and partner reporting

Effectively develop methods of communication with residents, including but not limited to quarterly community meetings, a monthly community newsletter, event flyers, and social media updates

Actively participate in professional development opportunities provided by the region, department, and Winn

Qualification

Community engagementPartner managementData managementMicrosoft OfficeBilingual in EnglishSpanishCustomer service skillsMulti-taskingSocial media proficiencyAttention to detailRelationship building

Required

High School diploma or GED equivalent

3-5 years of relevant work experience

A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy

Experience with computer systems such as Microsoft Office

Excellent customer service skills

Bilingual in English and Spanish

Ability to produce complex documents, perform analysis, and maintain databases

A demonstrated track record of success with partner management

Ability to multi-task in a fast-paced office environment

Superb attention to detail

Ability to work with a diverse group of people and personalities

Preferred

Bachelor's degree in social work, nutrition, or business

Experience with property management software, particularly RealPage or Yardi

Comfortable with social media

Ability to build relationships with residents, third-party owners, and tenant associations

Benefits

Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

401(k) plan options with a company match

Various Comprehensive Medical, Dental, & Vision plan options

Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

Tuition Reimbursement program and continuous training and development opportunities

Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

Flexible and/or Hybrid schedules are available for certain roles

Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families