Technical Support Engineer jobs in United States
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KLA · 1 day ago

Technical Support Engineer

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, and they are seeking a Technical Support Engineer to facilitate technical solutions for complex problems related to optics, imaging systems, and robotics. The role involves supporting new product introduction efforts and collaborating with engineering teams to resolve technical issues at customer sites.

ElectronicsInformation TechnologyManufacturing
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H1B Sponsor Likelynote

Responsibilities

Facilitating technical solutions in a timely manner by performing diagnosis of complex problems related to optics & optical alignment, lasers, imaging systems, computer systems, electronic PCB/motion controllers, robotics and wafer handlers
Supporting the NPI (new product introduction) Team with product sustaining efforts and cost of service analysis based on captured insight and trend analysis
Reporting to relevant internal Engineering teams, hosting meetings of multiple stakeholders to discuss the technical issues, and developing action plans until issues are resolved

Qualification

OpticsLaser SystemsImaging SystemsElectronicsSemiconductor ExperienceTechnical DocumentationProblem SolvingCommunication Skills

Required

Bachelor's degree and minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience

Preferred

Knowledge of KLA Laser Scanner and Dark Field products is a plus
Technical college degree in Engineering, Optics or Electronics, or 2+ years Semiconductor/Medical equipment service support experience
Willing to travel 30-60%
English proficient, alongside ability to read and understand technical documents and writings
Require ability to diffuse potentially difficult situations and facilitate solutions agreeable to multiple parties
Ability to (daily commute) primarily in the North Phoenix AZ Region

Benefits

Medical
Dental
Vision
Life
Other voluntary benefits
401(K) including company matching
Employee stock purchase program (ESPP)
Student debt assistance
Tuition reimbursement program
Development and career growth opportunities and programs
Financial planning benefits
Wellness benefits including an employee assistance program (EAP)
Paid time off
Paid company holidays
Family care and bonding leave

Company

Kla creates tools and services that promote innovation in the electronics industry.

H1B Sponsorship

KLA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (343)
2024 (218)
2023 (191)
2022 (277)
2021 (200)
2020 (226)

Funding

Current Stage
Late Stage

Leadership Team

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Lisa Grunwald
FISH Philosophy CEO
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Rick Wallace
President & CEO
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