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Airbus · 1 month ago

HR Shared Services Specialist

Miami Area, FL

Full-time

Hybrid

Mid Level

3+ years exp

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer. They are seeking an HR Shared Services Specialist to support the Human Resources department, ensuring a world-class employee experience and managing operational processes for personnel actions, onboarding, and employee engagement.

AerospaceCommercialManufacturing

Work & Life Balance

No H1B

Responsibilities

Support the operational/ administrative process for all personnel actions for employees, temps and interns

Acts as a liaison and clearing house for data and information between HRBPs, HRIS, Payroll, Compensation & Benefits and expatriation activities

Provide and analyze data for reporting purposes

Assist with annual HR cycles including performance review and open enrollment

Manage projects through completion including effectively identifying the scope, objectives, outcomes, and success metrics

Work with individuals and teams, both nationally and internationally to deliver projects on behalf of Airbus teams

Process and promote Airbus Employee Awards

Coordinates HR information to ensure 100% integrity of data entered into various HR systems including, but not limited to Workday, ServiceNow and e-Verify

Manages processes connected with the onboarding of new employees, transfers, expats and employee changes including but not limited to reviewing and approving updates entered in Workday, I-9 administration, ServiceNow tickets, personnel file creation and other transactions as needed

Performs termination administration duties, largely consisting of ensuring ServiceNow and Workday data entry and communication to respective departments

Verifies candidate successfully completed the pre-employment background check and drug screen processes; following up on any open items

Facilitates I-9 and e-Verify process; following up on any e-Verify non-confirmation results to comply with government regulations

Demonstrate first class customer service to employees at all times via phones, live chat and case management channels

Supporting the positive culture and employee experience at Airbus

Support employee engagement, Employee Resource Group, and recognition activities, including service awards

Coordinate employment offer activities

Manage and deliver the onboarding and offboarding process of employees and facilitate new hire orientations as required

Provide initial communication and response to employee HR related questions, re-direct and escalate as applicable

Field employee questions on the leave process

Other duties as assigned

Qualification

Human Resources ManagementWorkdayServiceNowData AnalysisEmployee OnboardingCustomer ServiceMulti-taskingHR ReportingFederal Employment LawsPayroll PracticesFluent EnglishFrench LanguageGerman LanguageSpanish LanguageCommunication SkillsProblem SolvingTeam Collaboration

Required

Bachelors' degree in Human Resources Management or equivalent experience

3 years demonstrated practical experience in the field of Human Resources

Experience dealing with complex conflict situations

Experience working with IT systems and data

Experience managing multiple employee requests simultaneously

Experience working with employees via different communication stream such as chat, in person and phone

Exceptional customer service orientation and demonstrated innovative approach to 'Make Things Happen'

Ability to receive and address feedback

Excellent communication skills, both oral and written

Knowledge and understanding of HR reporting and record keeping requirements

Knowledge and understanding of HR practices and applicable federal/state employment laws/regulations (COBRA, FMLA, FLSA and Workers Compensation)

Knowledge and understanding of payroll practices and calculations and how to explain them to others

Ability to multi-task, prioritize effectively, be extremely organized and meet deadlines

Ability to think ahead, good intuition and passion for the HR profession

Strategic problem solver and constant learner

Ability to handle & to adapt to a very diverse stakeholder group

Welcoming, collaborative approach and strong focus on relationships

Ability to identify and resolve problems in a timely and efficient manner

Value-based working ethics

Fluent written and spoken English

Written, presentation and oral communication, interpersonal and consultative skills, as well as effective result-oriented problem solving skills

Working knowledge of HRIS and applicant tracking systems and processes, particular knowledge of ADP, or Workday

Proficient user of MS office programs (particularly excel)

Experience with G-suite a plus (smart sheets, Data Studio)

Preferred

Experience with Workday

Experience with case management, ServiceNow

Experience working in an international/global environment

Experience working in Human Resources within the aerospace industry

Experience working other employee records system such as Dayforce and e-verify

SHRM-CP or PHR certification

Experience working as part of a geographically dispersed team preferred

French, German or Spanish language skills preferred

Dayforce preferred

Benefits

Competitive base salary

Incentive compensation which may include profit sharing schemes

Retirement savings plan

Ability to participate in an Employee Stock Ownership Plan (“ESOP”)

Paid time off including personal time, holidays and a generous paid parental leave program.

Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.

Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.