Apply on Employer Site

Acosta · 21 hours ago

Account Supervisor, Shopper Marketing Agency

Rogers, AR

Full-time

Onsite

Senior Level

$62K/yr - $77K/yr

6+ years exp

Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies. They are seeking an Account Supervisor to manage client relationships, oversee shopper marketing strategies, and ensure successful execution of marketing campaigns.

MarketingSales

Responsibilities

Build client relationships with appropriate marketing and sales functions, this includes visits to client headquarters and participation in client planning meetings

Serve as primary client contact at the appropriate management level

Train/supervise/oversee effective completion of all Account Coordinator & Account Executive job responsibilities

Expand client relationships to gain incremental revenue

Share best practices with others to maximize business potential

Understand client’s objectives, strategies and tactics and be the client advocate with the agency team

Ensure that we are meeting or exceeding all client contract obligations

Lead or support the strategic planning process

Participate in brainstorm meetings

Utilize Agency planning documents, such as job brief

Drive recommended program solutions that meet clients’ sales/marketing goals and brand standards

Determine necessary research to support or validate marketing plans

Investigate and recommend most effective execution strategies and tactics

Manage creative process

Lead presentation of creative concepts to client

Ensure recommended creative solution fulfills approved creative guidelines and communication priorities and meets clients objectives

Ensure team follows Agency process and procedures

Oversee the implementation and management of all marketing tactics and retail initiatives

Oversee the management of budgets and timelines

Oversee the management and communication between the agency team, retail field team and client team

Support Director/VP to ensure that agency meets all contracted obligations

Ensure profitability by ensuring that estimates and invoices are appropriately charged

Oversee clients’ overall Account Receivables

Help Director/VP manage overall profitability of accounts

Be willing, able, readily available to work outside of 'normal hours'

Be a team player to your specific account team(s)

Work on special projects as directed by leadership

Communicate upward to ensure that management is informed

Oversee Account Executive and Account Coordinator roles as assigned to your team

Serve as the primary point of contact for assigned clients

Build and maintain strong, long-term client relationships

Lead regular client meetings and provide strategic counsel

Identify opportunities to grow accounts and enhance client satisfaction

Manage end-to-end execution of shopper marketing campaigns

Develop creative briefs and collaborate with creative and strategy teams

Ensure all marketing initiatives align with client objectives and brand strategy

Partner with retail field teams to develop in-store and digital marketing concepts

Oversee project timelines, deliverables, and budgets

Prepare monthly billing estimates and monitor profitability

Track changes in project scope and adjust plans accordingly

Mentor junior team members and support their development

Participate in brainstorming sessions and creative presentations

Ensure adherence to agency processes and quality standards

Qualification

Client Relationship ManagementShopper Marketing StrategyProject ManagementMarket Research TechniquesAnalytical Problem-SolvingLeadership SkillsMicrosoft Office ProficiencyTeam CollaborationCommunication SkillsPositive Attitude