Senior Manager, Strategy & Operations (Consumer Business) jobs in United States
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Ethos · 2 weeks ago

Senior Manager, Strategy & Operations (Consumer Business)

Ethos is a company dedicated to making life insurance more accessible and efficient for families. The Senior Manager, Strategy & Operations will drive growth initiatives for the Direct-To-Consumer business, overseeing planning and execution across various teams to maximize impact and results.

FinanceFinancial ServicesFinTechInsuranceInsurTechLife Insurance
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Identify and prioritize growth opportunities across three dimensions: an expanding portfolio of products (term life, IUL, estate planning, annuities), the full customer lifecycle (acquisition, retention, cross-sell), and multiple channels from organic and performance engines to paid social, TV, partnerships, and referrals
Drive high-impact growth initiatives from concept to completion—owning some initiatives directly while enabling other leaders to execute others, with full accountability for results. E.g. leading the expansion of a new product into an existing marketing channel, taking an existing product into a new distribution channel, improving retention for a mature product line
Rigorously assess new opportunities: build business cases, model unit economics (CAC, LTV, payback, contribution margin), and make data-driven go/no-go recommendations
You’d develop a nuanced understanding of how various products, channels, and teams inter-play and leverage that understanding to guide teams across product, marketing, sales, and engineering towards the right goals and priorities
Own quarterly OKR planning and goal-setting processes across all functions—ensuring teams are aligned on the highest ROI opportunities and executing with clarity and velocity
Lead critical cross-functional projects that span Product, Engineering, Marketing, Sales, and Partnerships to deliver business growth

Qualification

Management consulting experienceStrategy & OperationsCross-functional project leadershipData-driven decision makingBusiness case developmentStructured thinkingRapid learnerSharp decision-makingExceptional communication

Required

5+ years total experience, ideally 2+ years in top-tier management consulting (McKinsey, Bain, BCG) or investment banking, followed by 2+ years in Strategy & Operations, Chief of Staff, or BizOps at a high-growth, venture-backed company
Track record of delivering results directly—you have multiple stories where you owned and drove initiatives end-to-end and know what it takes to truly deliver in fast-moving environments, not just make recommendations
Ability to go deep and zoom out—you can dive into the nuances of a problem, understand it at an underlying level, then zoom back to think strategically about implications and next moves
True operator mindset—you don't just recommend, you own outcomes and get your hands dirty to make things happen
Ability to understand nuances across functions—you can grasp the intricacies of different functional areas and earn the trust of leaders through depth of understanding and delivery of results
Structured thinking—you take complex, ambiguous problems and break them down into clear, actionable frameworks that drive decisions
Rapid learner—you have the willingness and ability to ramp up on new concepts, channels, and product nuances quickly, understanding them at an underlying level, not just at a high-level business construct
Exceptional communicator who can zoom between C-level strategy and operational details, crafting crisp narratives in both written materials and live executive forums
Sharp decision-making skills with bias for action and speed—you thrive in high-velocity environments and don't wait for perfect information to move forward

Company

Ethos makes getting life insurance instant and easy.

H1B Sponsorship

Ethos has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (11)
2023 (8)
2022 (27)
2021 (17)
2020 (9)

Funding

Current Stage
Late Stage
Total Funding
$413.96M
Key Investors
SoftBank Vision FundGeneral CatalystGoogle Ventures
2022-01-24Series D· $7.46M
2021-07-21Series D· $100M
2021-05-11Series D· $200M

Leadership Team

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Peter Colis
CEO and Co-founder
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Vipul Sharma
Chief Technology Officer
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Company data provided by crunchbase