Marvell Technology · 22 hours ago
Customer Quality Staff Engineer
Santa Clara, CA
Full-time
Onsite
Mid Level
$97K/yr - $145K/yr
3+ years expMarvell Technology is a leading provider of semiconductor solutions. They are seeking a Customer Quality Engineer to manage customer quality requirements and develop customer relationships, ensuring product quality and reliability while driving best-in-class standards within the company.
DSPInternet of ThingsManufacturingSemiconductorWireless
Responsibilities
Lead executive reviews in Santa Clara
Assess reliability risk and execute to Qualification plans and resolve quality issues
Lead cross-functional teams to achieve best in class quality position with customers
Be the customer quality champion and voice of the customer within Marvell; ensuring customer requirements are understood and met
Host regular customer engagement activities and proactively share quality health assessment of customer products
Lead cross functional problem-solving activities (8D) with intent to improve response (TAT) to customers as well as buffer internal organizations from customer involvement
Drive customer-related quality communications, both reactive and proactive to closure including internal communication to the executive team
Lead customer quality improvement programs/projects required for customer metrics improvement (quality rank, scorecards via quarterly business reviews)
Acknowledge and drive closure of all quality-related issues, RMAs, and customer requests ensuring key stakeholders are informed timely of progress
Be the key communication channel for dedicated quality initiatives such as Product Change Notices (PCNs)
Ensure customer requirements are integrated into Marvell’'s Quality Management System (QMS) and reflected in processes, procedures and standards
Qualification
Required
Bachelor's degree in Computer Science, Electrical Engineering or related fields and 3+ years of related professional experience. OR Master's degree and/or PhD in Computer Science, Electrical Engineering or related fields with 2+ years of experience
2+ years of Semiconductor / Optics industry experience
2+ years in a customer-facing technical engineering role in Quality
Working knowledge of semiconductor fabrication and packaging technologies, device physics, quality and reliability
Excellent English verbal, written communication and presentation skills
Proven ability to intuitively comprehend customer expectations and translate into action
The ability to work under tight timeframes, prioritize competing activities and deliver results
Proven ability to effectively collaborate and lead cross-functional teams; find solutions to complex problems
Demonstrated track record of delivering results with increasing responsibilities
Proficiency in Microsoft Office tools, with advanced PowerPoint and Excel skills
Ability and willingness to travel up to 10% as needed (domestic and international)
Preferred
Technical knowledge of wafer process, assembly processes, manufacturing and reliability qualification experience
Technical knowledge of optics process, assembly processes, manufacturing and reliability qualification experience
Experience in quality and reliability, particularly in semiconductor or optics industry, Failure Analysis and manufacturing/reliability-related issues
Benefits
Employee stock purchase plan with a 2-year look back
Family support programs to help balance work and home life
Robust mental health resources to prioritize emotional well-being
Recognition and service awards to celebrate contributions and milestones
Company
Marvell Technology
We believe that infrastructure powers progress. That execution is as essential as innovation. That better collaboration builds better technology.
5001-10000 employees
H1B Sponsorship
Marvell Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (242)
2024 (186)
2023 (154)
2022 (210)
2021 (210)
2020 (165)
Funding
Current Stage
Public CompanyTotal Funding
unknown2017-01-20Post Ipo Equity
2016-05-13Post Ipo Equity
2015-02-05Acquired
Leadership Team
Matthew Murphy
Chairman and CEO
Radha Nagarajan
SVP & CTO, Optical Engineering
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