Fate Therapeutics Inc. · 1 day ago
Senior Desktop Support Specialist
San Diego, CA
Full-time
Onsite
Mid, Senior Level
$90K/yr - $100K/yr
5+ years expFate Therapeutics is a clinical-stage biopharmaceutical company dedicated to bringing innovative cellular immunotherapies to patients. They are seeking a hands-on, service-driven Senior Desktop Support Specialist to enhance the end-user technology experience, manage desktop support requests, and oversee IT service contracts.
BiotechnologyHealth CareTherapeutics
Responsibilities
Manage desktop support requests and triage to external IT providers and internal staff as appropriate to ensure coverage and acceptable response times to end user requests; Hands on help desk support required
Lead and manage the schedule and timeframes for major desktop support projects including system updates, migrations, and outages. Ensure companywide notification of any outages – with mitigation plans for any issues
Manage IT department service contracts through the full contract lifecycle including identifying vendors, negotiating pricing and terms, entering new requests and renewals into the procurement system, managing budgets and implementing systems; Support the head of IT with critical contracts and procurement requests as needed
Manage and report on allocation of desktop support budget and inventory
Drive user onboarding and offboarding processes and automation
Support Audio Visual systems, conference rooms, and printers
Assist with SOX 404(b) documentation and internal controls
Support GxP compliant validated systems and networks
Administer various cloud and on-premises systems and applications, such as Office 365, Adobe, Active Directory, Zoom, Teams, Fraxion, etc
Qualification
Required
Bachelor's degree in computer science/information technology or equivalent experience and AS/BS degree in Information Technology, Computer Science, or other relevant field and 5+ years of relevant IT desktop support experience, preferably in biotech/life science industry
Experience with Microsoft Office and Microsoft Operating Systems required
Experience leading projects with a proven track record of managing desktop support requests and supervising help desk and support teams; Proven ability to work with external partners
Excellent verbal and written communication
Ability to work onsite at corporate headquarters during business hours; high degree of flexibility to work off hours and weekends as needed
Ability to work cross-functionally and be able to wear multiple hats, prioritize, and meet deadlines
Preferred
Strong skills with SharePoint and other document sharing platforms preferred
Experience working in a regulated 21 CFR Part 11 IT environment preferred
Multiple computer-related qualifications and certifications will be viewed favorably
Benefits
Annual bonus
Equity
Generous benefits package
Company
Fate Therapeutics Inc.
Fate Therapeutics is a clinical-stage biopharmaceutical company dedicated to bringing a pipeline of induced pluripotent stem cell (iPSC)-derived cellular immunotherapies to patients.
51-200 employees
H1B Sponsorship
Fate Therapeutics Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (11)
2022 (4)
2021 (3)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$1.35BKey Investors
California Institute for Regenerative MedicineSilicon Valley BankOVP Venture Partners
2025-01-30Grant· $7.9M
2024-03-19Post Ipo Equity· $100M
2021-01-04Post Ipo Equity· $432M
Leadership Team
Bahram Valamehr
President and CEO
Pratik Multani
SVP Clinical Development
Recent News
2025-12-09
2025-12-02
Fate Therapeutics, Inc.
2025-11-14
Company data provided by crunchbase