Amazon · 2 days ago
Senior Manager, Operations - AMZ11046.17
Port St Lucie, FL
Full-time
Onsite
Senior Level
$135K/yr - $183K/yr
5+ years expAmazon.com Services LLC is seeking a Senior Manager, Operations to oversee budgetary and operational objectives in a fulfillment center. The role involves managing a team, driving process improvements, ensuring safety and quality, and collaborating with support staff to enhance operational efficiency.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Responsible for all budgetary, people development, and operations objectives for one functional area of fulfillment center (inbound or outbound)
Manage and lead a team of operations and area managers, coach and mentor the team to ensure performance objectives are met, and build positive employee relations and leadership bench strength within the fulfillment center
Use lean process improvement methodologies and performance metrics to increase efficiency within processes
Drive creation of quality initiatives, process change initiatives, and other lean initiatives to enable functional area and the fulfillment center to meet and exceed business plan
Responsible for the overall safety, quality, performance and customer experience of either inbound or outbound operations
Participate in the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
Set and clarify requirements and expectations for operations and area managers
Measure performance, provide feedback, and hold operations managers accountable for their performance and the performance of their departments
Leverage the operations and area managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area
Ensure that best practices are shared across all departments, shifts, and among the network
Work closely with support staff (HR, finance, facilities, safety, it and other sr. operations managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives
Qualification
Required
A Master's degree or foreign equivalent in Business Administration, Industrial Engineering, Operations Engineering, Mechanical Engineering, Supply Chain or related discipline and 2 years of experience in technical management, management consulting, or engineering
In the alternative, a Bachelor's degree or foreign equivalent in Business Administration, Industrial Engineering, Operations Engineering, Mechanical Engineering, Supply Chain or related discipline and 5 years of progressively responsible post baccalaureate experience in technical management, management consulting, or engineering
2 years of management experience (salaried workforce or program management) in a global supply chain, manufacturing, production/procurement, distribution, logistics or related environment/operations
2 years of experience using lean process improvement, six sigma methodologies or related performance metrics/process improvements to increase efficiency within processes, forecasting, planning, optimization, and logistics
1 year of cross-functional coordination experience across different business units and experience conducting qualitative/quantitative data analysis to support business decision making and cross-functional initiatives
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-12
The Motley Fool
2026-01-12
PCMag.com - Technology Product Reviews, News, Prices & Tips
2026-01-12
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