Zappos Family of Companies · 1 day ago
Zappos Digital Analyst , Zappos
Madison, WI
Full-time
Onsite
Senior Level
$67K/yr - $143K/yr
5+ years expZappos is seeking an Ecommerce Analyst to support business analysis and reporting. The role involves collaborating across teams to develop reports, create dashboards, and deliver actionable insights, with a strong focus on ecommerce KPIs and web analytics.
E-CommerceRetailShoesShopping
Responsibilities
Maintain ongoing reporting and develop reporting capabilities to answers ad-hoc business questions
Work with internal stakeholders to capture requirements and build dashboards, reports and segments
Prepare weekly reports on business drivers and opportunities across web and app
Analyze raw data sets and conduct deep dives into site data and customer journeys
Conduct quantitative analyses that range from specific questions to open-ended questions that inform large scale strategies with the ability to determine what data is needed
Educate and empower stakeholders with tools and techniques to solve evolving business challenges
Evangelize consistent reporting practices and foster a culture of analytics across teams
Scale analytic capabilities by troubleshooting data issues, leading enhancements and driving the adoption of analytics tools
Identify opportunities and collaborate with cross-functional teams (business and tech) to implement solutions
Champion clean data by identifying data issues and assisting in data hygiene efforts
Qualification
Required
5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
3+ years of business or financial analysis experience
Bachelor's degree or equivalent
Experience defining requirements and using data and metrics to draw business insights
Experience with Excel
Experience with SQL
Experience making business recommendations and influencing stakeholders
Experience leading analysis, customer segmentation and/or product behavior analysis
Preferred
Experience within e-commerce or Retail fields
Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices
Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences
Benefits
Equity
Sign-on payments
Medical
Financial
Other forms of compensation
Company
Zappos Family of Companies
At Zappos, winning starts from the ground up.
1001-5000 employees
H1B Sponsorship
Zappos Family of Companies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (5)
2023 (15)
2022 (14)
2021 (8)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$62.75MKey Investors
Sequoia CapitalZVestTony Hsieh
2009-07-22Acquired
2009-03-10Series Unknown
2005-11-01Series E· $13M
Leadership Team
Nigel Storey
Chief Technology Officer
Ashley Rivera
Brand Marketing Manager, Partnerships
Recent News
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