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Clark Schaefer Hackett · 1 week ago

Chief Operating Officer

Cincinnati, OH

Full-time

Onsite

Director/Executive

8+ years exp

Clark Schaefer Hackett is seeking a Chief Operating Officer for Sleepy Bee Café, a breakfast and brunch restaurant located in Cincinnati, OH. The COO will oversee daily operations, ensuring exceptional guest experiences and operational efficiency while driving strategic initiatives and maintaining high standards in food quality and service.

AccountingConsultingFinance

Growth Opportunities

Responsibilities

Recruits, trains, and mentors restaurant managers and key staff

Organizes and oversees work schedules for all restaurant management and staff

Conducts timely and constructive performance evaluations

Handles discipline and termination of employees as needed, in accordance with company policy

Ensures accurate and timely processing of payroll, including wages, deductions, and compliance with applicable laws

Compares sales and profit projections to actual figures; adjusts future projections and budgets as needed

Analyzes operations to identify areas for reorganization, cost savings, or expansion

Ensures sound financial structure and funding for the company's mission and goals

Establishes and monitors metrics for guest satisfaction, food quality, and operational efficiency

Reviews, analyzes, and optimizes restaurant procedures, including kitchen operations, front-of-house service, and inventory management

Implements policies and procedures to improve daily restaurant operations and guest experience

Ensures compliance with health, safety, and sanitation standards

Oversee purchasing, inventory, and vendor relationships to ensure quality and cost control

Plans, directs, and manages budgets, cost of goods sold, and labor costs to achieve financial objectives

Communicates new directives, policies, or procedures to managers and staff; leads meetings to explain changes and maintain morale

Sets parameters for recruitment, training, and advancement within the restaurant

Drives improvements in customer service and satisfaction through policy and procedural changes

Coordinates efforts among kitchen, service, and support teams to ensure smooth workflow and cost-effective processes

Projects a positive image of the restaurant to employees, guests, and the community

Qualification

Hospitality ManagementFinancial ManagementRestaurant OperationsAnalytical SkillsLeadership SkillsCommunication SkillsMicrosoft Office SuiteRestaurant Management SoftwareOrganizational SkillsProblem-Solving Skills