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InnovAge · 2 weeks ago

HR Operations Coordinator

Denver, CO

Full-time

Onsite

Entry Level

$24.42/hr - $30.53/hr

2+ years exp

InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. The HR Operations Coordinator supports day-to-day HR functions by managing employee inquiries, ensuring accurate data entry, and collaborating with departments to streamline HR processes.

Health CareHome Health CarePersonal Health

Responsibilities

Serve as the primary point of contact for HR inquiries by managing incoming calls and the HR inbox, triaging requests, providing accurate information and resources, and directing employees to the appropriate departments as needed

Perform and validate all ADP data entry related to employee changes, ensuring accurate mapping and alignment across multiple departments to support consistent and accurate HR, payroll, and operational workflows

Collaborate closely with multiple departments to maintain clear and accurate employee information, ensure proper system updates, and support aligned workflows across the employee lifecycle

Partner with the HRIS team to optimize and automate HR systems and workflows, strengthening data accuracy, improving process efficiency, and supporting scalable operations across the organization

Maintain and oversee employee documentation by uploading, updating, and managing records across HR systems, ensuring compliance with documentation standards, version control, and organizational requirements

Act as a forward‑thinking thought partner by identifying workflow improvements, recommending strategic enhancements, and supporting the development of more efficient and scalable HR operational processes

Analyze inquiry trends from HR Answers and other intake channels to identify recurring issues and root causes, and collaborate with departments experiencing high inquiry volume to improve employee education, streamline processes, and reduce future inquiries

Pull, prepare, and maintain operational reporting in support of HR initiatives, business needs, leadership insights, and continuous improvement efforts

Support ongoing project plans by communicating updates, tracking deliverables, coordinating tasks, and ensuring timelines remain on track

Support the progression of Standard Operating Procedures (SOPs) by coordinating reviews, facilitating approvals, and helping move documents toward completion, ensuring they meet HR Operations standards for accuracy and clarity

Support HR programs, onboarding coordination, training logistics, engagement initiatives, and day‑to‑day operational needs

Perform additional responsibilities and special projects as assigned

Qualification

HRIS optimizationADP data entryMicrosoft WordMicrosoft ExcelMicrosoft OutlookInterpersonal skillsOrganizational skillsDetail-orientedProblem-solvingCommunication skills

Required

High School or GED required. Associate's degree in business or a related field from an accredited college/university or an equivalent number of years' experience

Minimum of two years of experience as a HR assistant, HR Coordinator or similar title, preferably in a healthcare or related environment; or equivalent combination of education and experience

Basic understanding of HR regulations regarding employee data and file privacy

Must be computer proficient and possess experience with Microsoft Word, Excel, and Outlook

Must be able to quickly learn specific software and new applications

Ability to read, analyze and interpret regulations and other documents

Strong interpersonal skills and ability to effectively and tactfully present information to, and communicate with, co-workers, employees, and others

Possess exceptional English written and verbal communication skills, including accurate grammar and business correspondence knowledge

Ability to read and write memos, reports, and correspondence that conform to prescribed style and format

Ability to define problems, collects data, establish facts, and draw valid conclusions

Able to establish and maintain cooperative and positive working relationships

Organized, detail-oriented, diplomatic, proactive, self-motivated, dependable, and driven by excellence

Even-tempered and able to balance multiple tasks in accordance with changing deadlines and priorities in a fast-paced environment

Ability to work sensitively and effectively with individuals of diverse ethnic and cultural backgrounds