University of Utah Health · 1 month ago
Manager, Accounts Receivable
Salt Lake City, UT
Full-time
Onsite
Mid, Senior Level
4+ years expUniversity of Utah Health is an integrated academic healthcare system dedicated to enhancing health through patient care, research, and education. The Manager of Accounts Receivable is responsible for overseeing the operations and fiscal health of a revenue cycle business unit, ensuring effective management of accounts receivable collections and compliance with state and federal requirements.
Health CareHigher EducationTechnical SupportTraining
Responsibilities
Monitor and manage delinquent accounts
Develops and manages escalation pathways for unresolved claims or payer disputes
Implements process improvements for admissions, billing, third party payer relations, compliance and collections to ensure that the financial health of the organization is effective and properly utilized
Responsible for the ongoing strategic operation of activities falling under the timely collection of outstanding accounts receivables including researching, analyzing, and recommending collection methodologies
Leads efforts to systematically collect, compile and report operational performance information, designs, implements and manages metrics and indicators to track performance to insurance collection program goals and objectives
Monitors payer policies which include medical and reimbursement policies
Tracks and remediates payer activities and published findings correlated cash, AR and aging information for Commercial and Government payers as well as special programs
Identifies payment issues, opportunities and effective solutions and collaborates with other departments to improve processes and deliver results
Participates in account reviews and strategic directives with various payer leadership to ensure focused outcomes are met and to foster collaborative relationships with payers
Global Transplant Bundled Billing process that includes contract compliance, reconciliation and collaboration with Professional Billing
Accountable for the development, implementation and maintenance of the Epic for Business Collections workflows, which includes functions in accordance with internal and external policies and procedures
Hiring, training, developing, and communicating with staff
Responsible to provide staff feedback on performance, including on-time appraisals and coaching
Responsible to deal with conflicts in a proactive manner and to reach resolution in a timely manner
Forms positive relationships with staff, peers, and senior leadership to support the mission, vision, values, and performance standards of the organization
Actively engages staff with updates and news as well as involving staff in decisions and work teams. Provides feedback and recognition when appropriate
Qualification
Required
Bachelor's degree in a related area of assignment, or equivalency
Four years of more progressively responsible management experience
Four years of demonstrated Accounts Receivable experience in a health care setting
Preferred
Master's degree in a related area, or equivalency
Collections knowledge and experience
Company
University of Utah Health
University of Utah Health is the Intermountain West’s only academic health care system, combining excellence in patient care, the latest in medical research, and teaching to provide leading-edge medicine in a caring and personal setting.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$15MKey Investors
Kahlert Foundation
2022-11-03Grant· $15M
Leadership Team
Michael L. Good, MD, FNAI
Chief Executive Officer
Pilar Varela, MSML
Director, Operations & Logistics for CEO of the Health System & SVP for Health Sciences
Recent News
2025-03-18
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