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SMA America · 1 month ago

Service Contract Administrator

Rocklin, California - Hybrid

Contract

Hybrid

Mid Level

$66K/yr - $75K/yr

SMA America is a leader in solar technology committed to innovating clean energy solutions. The Service Contract Administrator will oversee the administration of large-scale service contracts, ensuring proper management and communication of contract statuses to senior leadership.

Renewable EnergySolar

Growth Opportunities

Responsibilities

Ensure all service contracts are onboarded and properly entered in SAP and Sales Force

Verify all contract deliverables, including start and end dates, Service Level Agreements, commitments, and metrics are documented in SMA systems

Communicate new contracts and commitments to Large Scale Service Teams, including Field Service Regional Managers, Field Service Commissioning Project Managers, Customer Service & Dispatch, Technical Solutions/ RCC, Training, and Business Analytics Teams

Execute monthly reports on contract fulfillment success rate in coordination with the Business Analytics team

Maintain database of contract fulfillment

Facilitate regular accountability meetings with Service and Operations/Supply Chain Teams responsible for execution and fulfillment of contract deliverables

Ensure exclusions for performance contracts are entered into calculations monthly

Review and approve invoices for Customer Self-Performance Case

Report contract data and success rate to Senior Leadership Monthly, including any LD/Bonus potential, P&L, and contract risk

Support leadership in negotiating and adjusting contracts

Manage offboarding of expiring contracts

Other duties as may be required or assigned

Qualification

SAPSales ForceContract managementPV Plants knowledgeMicrosoft Office SuiteEnglish proficiencyGerman languageSpanish languageInterpersonal communicationVerbal communicationWritten communicationProblem-solvingAttention to detailLeadership