PayPal · 12 hours ago
Director, PayPal Bank Chief Compliance Officer
Utah, United States
Full-time
Hybrid
Director/Executive
15+ years expPayPal is a global leader in commerce, revolutionizing how people transact for over 25 years. The Director, PayPal Bank Chief Compliance Officer will establish the compliance management system for a new industrial bank, ensuring adherence to banking laws and regulations while leading initiatives for long-term sustainability and risk management.
E-Commerce PlatformsFinTechMobile PaymentsTransaction Processing
Responsibilities
Establish overall business or technical strategy for risk management with significant impact on operations
Influence executive-level decision-making through strategic risk assessments and recommendations
Partner with stakeholders to implement strategies that reduce or transfer identified risks
Monitor and analyze risk exposure to ensure alignment with organizational objectives
Lead initiatives that contribute to long-term sustainability and resilience in the face of uncertainty
Develop, implement, and maintain the Bank’s Compliance Management System (“CMS”), ensuring alignment with regulatory guidance and Board-approved risk appetite and policies
Oversee and maintain compliance policies and procedures designed to ensure that the Bank’s activities are conducted in accordance with applicable consumer protection, privacy, and regulatory laws and regulations
Monitor changes in laws and regulations affecting the Bank and communicate the impact of such changes to management and the Board, recommending appropriate policy or procedural updates
Oversee compliance testing and monitoring programs to identify control gaps or process weaknesses and track remediation activities through completion
Serve as the primary liaison with regulatory agencies for compliance-related inquiries and examinations
Collaborate with business lines and the first line of defense to ensure compliance risk is identified, assessed, and mitigated within acceptable tolerance levels
Provide compliance training programs to ensure management and employees understand their responsibilities under applicable laws and regulations
Work closely with the Bank’s CRA Officer to ensure that the Bank meets its community reinvestment obligations consistent with Board policy and applicable regulations
Partner with the CRO to ensure enterprise-wide risk management processes appropriately incorporate compliance risk
Report regularly to the CRO, senior management, and the Board’s Risk & Compliance Committee on the status of the Bank’s compliance posture, including significant findings, corrective actions, and emerging risks
Effectively communicate and address regulatory inquiry or examination activities
Establish and maintain effective communication and coordination with management and staff across all lines of business
Participate in and capably make presentations and address questions at various management and Board-level committee meetings
Lead the compliance workstream for the ILC de novo application, including program narratives, policies, risk assessments, governance charters, training plans, monitoring/testing strategies, and compliance components of the three-year business plan
Translate conditions of approval from state and FDIC orders into actionable controls, milestones, and Board reporting
Establish the bank’s second line CMS across governance, regulatory change, policies/procedures, training, monitoring & testing, complaint management, issues management, and independent audit coordination
Embed compliance in product, servicing, marketing, operations, technology, and vendor onboarding. before first customer
Stand up frameworks for BSA/AML/OFAC (in partnership with/overseeing the BSA Officer), UDAAP, fair banking/fair lending, third-party/fintech partnerships, privacy & data protection, records & reporting, and model/algorithm oversight (credit, fraud, and marketing use cases)
Own the enterprise compliance risk assessment, risk appetite metrics (KRIs/KPIs), and the annual compliance plan; update dynamically as products, volumes, and partners scale
Maintain and continuously improve policies covering federal and state banking and consumer protection laws/regulations (e.g., GLBA privacy & safeguards, FCRA, ECOA/Reg B, TILA/Reg Z, EFTA/Reg E, Reg` DD, Reg CC, Fair Lending, HMDA/CRA as applicable, UDAAP/UDAP, advertising/marketing, esign/edisclosures)
Oversee Compliance related aspects for deposits, lending (consumer and/or commercial, as applicable), payments, card issuance/network rules, ACH/NACHA, and digital channels (web/mobile)
Build and lead a high‑performing team covering Advisory, Monitoring & Testing, Regulatory Change, Complaints, Marketing/UD(A)AP Review, and Partner/Vendor Compliance; select and manage outside counsel/consultants as needed
Implement and optimize a GRC/RegTech stack for regulatory change tracking, control testing, issues management, workflowed marketing reviews, and regulatory reporting
Develop and oversee the bank’s Fair Lending review (qualitative & quantitative) program of bank models. Ensure marketing, loan offers, and loan approvals are made in line with ECOA guidance to protect individuals from discrimination, bias or disparate impact
Create concise, risk‑based Board and executive reporting; chair/coordinate the Management Compliance Committee
Serve as the primary compliance contact for the FDIC and the state banking department, coordinate with other agencies as applicable
Lead examinations end‑to‑end: readiness, first‑day letters, on‑site/virtual exam management, corrective action plans, and sustainable remediation of MRAs/MRIAs/observations
Maintain a forward‑looking regulatory change management process, brief leadership and the Board on developments and operational impacts
Oversee the design and adequacy of the BSA/AML/OFAC program (risk assessment, policies, CDD/KYC/EDD, transaction monitoring, SAR/CTR reporting, sanctions screening), partnering closely with the BSA Officer and Fraud/Risk leads
Ensure governance over models/rules used in transaction monitoring, sanctions screening, credit, and fraud (thresholds, tuning, back‑testing, and independent validation, as applicable)
Establish and enforce Develop and oversee third‑party risk/compliance standards across vendors, program managers, fintech partners, and loan/deposit agents—covering due diligence, contracting, ongoing monitoring, complaints/issues, marketing/UD(A)AP controls, data use, and termination/exit
Ensure clear bank level ownership of compliance obligations in partner programs; implement robust SLAs, testing, and reporting
Drive a strong “tone from the top” culture focused on customers and regulators
Deliver targeted, role based compliance training for Board, executives, and staff; certify completion and effectiveness
Embed compliance early in product/engineering lifecycles through formal product approval and marketing review processes
Qualification
Required
10+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience
15+ years of progressive compliance leadership in U.S. depository institutions
Demonstrated success building or materially upgrading a bank compliance program; de novo chartering experience strongly preferred
Proven leadership of FDIC and state examinations and sustainable remediation of findings
Expert knowledge of core banking and consumer protection laws/regulations, UDAAP, and third‑party/partnership compliance expectations
Experience overseeing/partnering with BSA/AML/OFAC and Fraud functions
Strong governance and Board reporting capability; mastery of compliance risk assessment, monitoring/testing, complaint management, and regulatory change management
Track record recruiting, developing, and leading high caliber compliance teams in scaling environments
Excellent executive communication and stakeholder management
Bachelor's degree required
Preferred
CRCM and/or CAMS; JD or related advanced degree a plus
Experience with industrial loan companies and the parent/affiliate dynamics unique to ILC ownership
Background in digital banking, bank‑as‑a‑service/fintech partnerships, or card/payments programs
Hands on experience with GRC/RegTech platforms and data driven reporting
Familiarity with privacy and data governance (GLBA, data minimization/retention, vendor data controls) and coordination with InfoSec on safeguards
Benefits
Flexible work environment
Employee shares options
Health and life insurance
Company
PayPal
PayPal is a financial service company that provides online payment solutions to its users worldwide.
10001+ employees
H1B Sponsorship
PayPal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1144)
2024 (917)
2023 (775)
2022 (921)
2021 (1051)
2020 (1049)
Funding
Current Stage
Public CompanyTotal Funding
$12.17BKey Investors
Kohlberg Kravis RobertsBlueRun Ventures
2025-11-17Post Ipo Debt· $6.95B
2023-06-07Post Ipo Debt· $5B
2015-07-20IPO
Leadership Team
Simon Bladon
CEO, UK
chaloem khompitoon
President & CEO
Recent News
2025-12-31
The European Financial Review
2025-12-31
Company data provided by crunchbase