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Citi · 16 hours ago

Enterprise Workforce Management Product Analyst, Vice President

Tampa, FL

Full-time

Onsite

Mid, Senior Level

$104K/yr - $156K/yr

6+ years exp

Citi is introducing a new capability called Enterprise Workforce Management (EWM) aimed at improving Organizational Health and Resource Management across the bank. The Workforce Management Product Analyst is responsible for supporting the implementation of technology solutions to enhance staffing and organizational design, utilizing data and insights to optimize workforce strategies.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Firm understanding of the business and HR needs and priorities to inform the execution of workforce management/human capital strategy globally

Leads projects and generates new ideas and conceptual frameworks to help solve problems, providing hands-on delivery and creating insightful, data-driven findings and recommendations

Translates complex data into actionable insights for leadership

Defines, tracks, and reports on key performance indicators (KPIs) and metrics related to workforce management initiatives and the adoption/impact of new workforce tools and features

Collaborates closely with product managers and engineering teams to define data requirements for new workforce management tools/features, analyze user behavior, and measure the effectiveness of product enhancements

Designs and executes A/B tests or similar experimental methodologies to evaluate the impact of different workforce strategies or tool functionalities

Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Expert ability to drill-down, discern, analyze, and synthesize large datasets to provide deep insights for the business and product development

Leads consultation on thought leadership for workforce planning, skills, and organizational development, leveraging quantitative analysis

Actively partners with the Business, Technology & internal Enterprise Workforce Management pillars, globally to execute successfully on the strategy

Sparks ongoing communication across the global business to engage all global employees in initiatives, processes, and updates

Ensures the accuracy, consistency, and reliability of workforce data, working to establish and maintain robust data governance standards

Qualification

Data AnalyticsSQLData VisualizationStatistical ProgrammingHR AnalyticsAnalytical SkillsCommunication SkillsProblem-SolvingCritical Thinking

Required

6-10 years of experience in a data-intensive role, preferably within Product Analytics, Data Analytics, or Workforce/HR Analytics

Consistently demonstrates clear and concise written and verbal communication skills, with the ability to present complex data insights to diverse audiences

Strong proficiency in SQL for advanced data extraction and manipulation

Demonstrated expertise with data visualization tools (e.g., Tableau, Power BI, Looker) to create compelling dashboards and reports

Solid understanding of statistical methods and their application to business problems, including A/B testing, regression analysis, and predictive modeling

Self-motivated, detail-oriented, with exceptional analytical, problem-solving, and critical thinking skills. Proven ability to translate business questions into analytical frameworks and actionable recommendations

Bachelor's/University degree in a quantitative field such as Business Analytics, Statistics, Computer Science, Economics, or a related discipline; managerial experience

Experience with HR/Workforce data systems and understanding of human capital analytics

Preferred

Experience with statistical programming languages (e.g., Python, R) for data analysis and modeling is highly desirable

Familiarity with product analytics platforms (e.g., Amplitude, Mixpanel, Google Analytics) and concepts of user behavior analysis is a strong plus

Master's degree preferred

Benefits

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Wellness programs

Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Company

Citi

Glassdoor3.8

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Founded in 1812

San Antonio, Texas, USA

10001+ employees

https://www.citi.com

H1B Sponsorship

Citi has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (1386)

2024 (849)

2023 (1375)

2022 (1117)

2021 (876)

2020 (901)