Westrock Coffee Company · 1 month ago
QA Lab Specialist I
Concord, NC
Full-time
Onsite
Senior Level
5+ years expWestrock Coffee Company is currently seeking a QA Specialist I to join their organization. The Specialist will be responsible for maintaining data, conducting microbiological testing, and ensuring compliance with quality assurance processes.
CoffeeFood and BeverageGroceryRetailTea
Responsibilities
Maintain data on database for liquid extracts
Maintain microbiology results, send monthly micro verifications to third party lab
Maintain and update laboratory procedures, forms, etc., for approval by QA Supervisor
Knowledgeable in the SQF process and enforcement of its procedures
Knowledgeable in the HACCP process and corrective actions
Identifies non-conforming product and gathers pertinent information needed to help determine disposition
Maintain retain samples and prepare samples for test evaluation during production/manufacturing
Provide Complete COAs to customers in a timely manner
Ship samples to third party labs for routine and specialized testing
Maintain microbiology results, send monthly micro verifications to third party lab
Maintain and update laboratory procedures, forms, etc., for approval by QA Supervisor
Knowledgeable in the SQF process and enforcement of its procedures
Knowledgeable in the HACCP process and corrective actions
Identifies non-conforming product and gathers pertinent information needed to help determine disposition
Provide Complete COAs to customers in a timely manner
Ship samples to third party labs for routine and specialized testing
Participate in testing (physical, microbiological, and organoleptic) for R&D projects
Conduct QA Lab special projects as assigned by QA Manager
Assist with Compliance audits -- both internal and external e.g. SQF, NCDA, FDA, customer audits
Train new employees on proper use of lab equipment and annual refresher training
Review and file COAs for incoming raw materials (Coffee)
Perform physical and microbiological testing of finished products and other samples as required
Update QA Weekly report
Maintain SDS Sheets for lab chemicals
Perform ATP swabs analysis to verify sanitation procedures
Perform duties as assigned in the areas of Food Safety, Preventive Controls and Food Defense
Other duties as assigned
Qualification
Required
Bachelor of Science degree in scientific discipline
Acidified Foods Certified or have ability to achieve certification required
HACCP certified
PCQI certification or ability to become certified
Lifting capacity of 50 lbs
Proven track record of responsibility and reliability
Ability to work varied shifts as needed and weekends
Ability to work with minimal direct supervision
Preferred
5+ years QA experience in a manufacturing/production setting strongly preferred or equivalent combination of education and experience
Microbiology Lab Experience Strongly Preferred
Experience with standard laboratory equipment including pH meter, refractometer, hydrometer, automated titrator, density cup, etc
Computer skills to include use of Outlook, Word and Excel
Sound communication and writing skills
Sound math skills
Company
Westrock Coffee Company
Westrock Coffee Company is a wholesale supplier of coffee, tea, flavors, extracts, and other ingredients to consumer brands.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$794MKey Investors
HF CapitalWells FargoStephens Group
2025-11-04Post Ipo Debt· $30M
2024-02-15Post Ipo Equity· $72M
2023-06-30Post Ipo Equity· $75M
Leadership Team
Chris Pledger
Chief Financial Officer
Justin Majcher
SVP, Chief Information Officer
Recent News
MarketScreener
2025-12-12
Westrock Coffee Company
2025-11-07
MarketScreener
2025-10-15
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