First Citizens Bank · 8 hours ago
Performance Engineer III
Raleigh, NC
Full-time
Onsite
Senior Level
6+ years expFirst Citizens Bank is seeking a Performance Engineer III who will be responsible for planning and project management, complex problem resolution, and advanced production support for the Bank's systems infrastructure. The role involves leading technical support, developing performance test scripts, and integrating performance test suites into CI/CD pipelines while providing mentorship to less experienced associates.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Technical Support - Leads technical support and service in the installation and testing of software, patches, and upgrades to system products. Resolves complex problems and failures that occur in assigned products and technical facilities. Responsible for administration, communication, and documentation throughout technical support activities
Develop and maintain robust performance test scripts using LoadRunner’s Web-HTTP/HTML protocol (using the JavaScript engine), in addition to other protocols including, but not limited to, TruClient and Citrix
Solve complex scripting scenarios in LoadRunner for advanced business and technological scenarios including single sign on, polling, and workflow management
Design and execute performance tests against web applications, SOAP Services, REST APIs, Message Queues, databases, and mainframe systems
Set and maintain performance testing standards in-line with established industry best practices and ensuring team members follow those standards for testing
Intake project work, communicate and collaborate with project stakeholders about performance testing, scope project work, and assign projects to other test engineers
Integrate performance test suites into CI/CD pipelines (e.g. GitLab, Jenkins) enabling fast feedback and continuous validation
Analyze test results, identify root causes of failures, and assist in defect resolution with QA and the Project Team. Ability to write test reports and give context to performance testing results to both business and technology stakeholders
Engage and educate teams about performance testing and the performance testing process
Utilize system monitoring to assist in the troubleshooting of performance issues including DynaTrace, Splunk, and SolarWinds
Qualification
Required
Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer
Preferred
Windows Server
Red Hat Linux
AIX
Mainframe
Virtualized Environments
Kubernetes
Performance Testing
Enterprise Monitoring
System Architecture and Design
System Queueing Theory
Web Applications
SOAP and REST Services
HTTP(s) Client/Server communication
Authentication
Software Development Lifecycle
HTML
XML
JSON
Load Balancing
Networking
LoadRunner (Enterprise)
DynaTrace
Splunk
SolarWinds
Exposure to mainframe, desktop, Windows and UNIX system support
Exposure to Server Virtualization
Kubernetes
Service Virtualization
Mastery in Directory and Authentication services
Understanding of data warehouse architecture principles
Knowledge of BI or Enterprise Reporting Frameworks
Exposure to Business Continuity Processes
Working knowledge of scripting languages such as JavaScript, C, Python, etc
Understanding of data flow, network interfaces, and protocols such as systems network architecture (SNA), Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), and NetBIOS Extended User Interface (NetBEUI)
Knowledge of relational database management system fundamentals and design principles
databases and applications tuning tools
multi-platform programs such as DB2, SQL Server, and Oracle
Ability to be on call 24 hours a day, 7 days a week
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
2026-01-13
2026-01-06
Company data provided by crunchbase