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Shopko Optical · 1 month ago

Office Assistant/Receptionist

Green Bay, WI

Full-time

Onsite

New Grad, Entry Level

Shopko Optical is seeking an Office Assistant/Receptionist to provide support to the Optical center team. The role involves greeting patients, answering phones, booking appointments, managing patient files, and ensuring operational standards are met.

EyewearHealth Care

Responsibilities

Greet patients and customers

Answer the telephone in a professional manner

Book appointments accurately

Other duties as assigned

Confirm appointments

Process transactions in the optical billing and point of sale systems

Process medical billing information

Organize and file patient and customer records

Qualification

Customer serviceBasic computer skillsOrganizational skillsInterpersonal skillsCommunication skills

Required

High School Diploma or equivalent

Basic computer skills

Able to handle multiple customer interactions/phone calls at a time

Excellent organizational skills

Able to work cross-functionally with excellent attention to detail and follow through

Solid interpersonal relationship skills

Ability to effectively communicate at all levels within the organization through written and two-way verbal communication

Able to read and write at a high school graduate level

Able to sit or stand for extended periods of time

Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)

Ability to lift 10 to 20 pounds

Ability to see (Near, Distance, Color, and Depth Perception)

Manual and finger dexterity, as well as hand/arm steadiness

Ability to grip and hold items

Good eye and hand coordination

Able to operate a cash register, various optical equipment and tools

Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines

Able to travel independently to support Company objectives and personal development

Preferred

Previous experience in an office

Benefits

Competitive Wages

401K with Match

Vacation Pay/Personal Day

Volunteer Time Off

Sick Pay for Hourly Teammates

Health & Wellbeing Benefits

Voluntary/Cafeteria Offerings

Employee Assistance Program

On the Job Training & Certification

Teammate Recognition Program

Company

Shopko Optical

Glassdoor3.3

Shopko Optical began operations in 1978 providing patient-centric eye care and high-quality eyewear for over 40 years. It is a sub-organization of Monarch Alternative Capital.

Founded in 1978