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Grand Canyon University · 2 weeks ago

Program Manager, Center of Workforce Development- Semiconductor

Phoenix, AZ

Full-time

Onsite

Senior Level

5+ years exp

Grand Canyon University is a regionally accredited, private, nondenominational Christian University located in Phoenix, Arizona. The Center for Workforce Development Program Manager II is responsible for supporting the day-to-day operations of the program, establishing partnerships, overseeing student support efforts, and managing operational processes to enhance student success and program effectiveness.

Customer ServiceEducation

Responsibilities

Establish and cultivate strategic partnerships with school counselors, educators, and community organizations to enhance visibility and engagement for the Center for Workforce Development (CFWD)

Represent the department at community events and outreach activities to promote program offerings and build community presence

Organize and facilitate off-site visits with corporate and training partners to enhance student exposure to real-world learning environments

Foster strong relationships with faculty to support instructional success and student outcomes; coordinate collection and analysis of student performance data

Monitor and report on semester outcomes; analyze and present data for compliance and continuous improvement initiatives

Oversee student support efforts including site visit coordination, wraparound services, and class attendance monitoring to ensure student success and program effectiveness

Manage operational processes related to grants, funding, and academic timelines; ensure alignment with institutional goals and regulatory requirements

Design, implement, and maintain departmental systems, including standard operating procedures (SOPs), workflows, and process documentation

Assist in the development of presentation materials for university recruitment and promotional events

Conduct research on industry trends and certification requirements to inform program and curriculum development

Participate in university committees and meetings related to academic systems and program development

Prepare complex reports, presentations, and executive summaries by integrating data across multiple departmental functions

Coordinate cross-functional calendars and logistics, including meetings, travel, venue arrangements, and vendor management

Plan and execute department-hosted events, conferences, and workshops, overseeing all aspects from budgeting and scheduling to marketing and communication

Collaborate with marketing teams to manage CFWD’s digital presence, contributing strategic and engaging content across social media platforms

Maintain accurate department records, spreadsheets, and SOPs to support operational transparency and efficiency

Manage and ensure the functionality of office equipment; coordinate maintenance, troubleshoot issues, and support staff training on technology use

Oversee financial processes including invoice reconciliation, expense reporting, and budget tracking, ensuring accuracy and timely submissions

Lead special projects and other responsibilities as assigned by departmental leadership, contributing to strategic initiatives and academic system improvements

Other duties as assigned

Qualification

Program ManagementData AnalysisCommunity EngagementEvent PlanningBudget ManagementResearch SkillsAdministrative ExperiencePresentation SkillsTechnical TroubleshootingCommunication SkillsTeam Collaboration

Required

High School Diploma / GED Required

Minimum 5 years' experience in administrative capacity for large department/function

Must pass pre-employment background investigation

Provide a positive example to students by supporting the University's Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University