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Arrow Components · 3 weeks ago

Inside Sales Manager/Customer Program Manager

Greater Cleveland

Full-time

Onsite

Mid, Senior Level

$105K/yr - $116K/yr

5+ years exp

Arrow Electronics is a Fortune 100 company headquartered in Denver, CO, offering technology solutions across various markets. The Inside Sales Manager will oversee a geographically dispersed team, manage sales objectives, and enhance team performance through strategic hiring and development.

Computer Software

Responsibilities

This position manages a geographically dispersed team and must report their Arrow office daily THIS IS NOT A REMOTE OR HYBRID POSITION

The Inside Sales Manager oversees the strategic and sales objectives for their team and creates tactical solutions to meet/exceed objectives

Actively enhances team through recruiting, hiring and creating personnel development plans

Identifies and nurtures high potential talent; plans succession for team and strategically partners with larger organization to build a talent pipeline for positions outside of immediate team

Monitors process, progress and results. Sets the team direction and priorities; accountable for team performance

Serve as the point person for sales team for strategy opportunities, problem resolution and escalated issues. Drives large deals for their team; negotiates aggressively in the deal process. Keeps both excellence in customer service and company profitability in mind during decision making processes

Uses rigorous logic and methods to solve difficult problems with effective solutions

Develops sales team to accurately enter & manage opportunities

Ensures information in the Opportunity Manager system is accurate and up-to-date

Reviews information consistently; actively manages opportunities

Measures performance against goals and evaluates results

Holds team accountable for the information in Opportunity Manager and provides course correction when necessary

Educate partners how to register opportunities and transact business with Arrow & vendor. Serve as subject matter expert on Arrow and vendor tools and processes

Qualification

Sales Strategy DevelopmentClient Relationship ManagementTeam ManagementElectronics Supply ChainMicrosoft Office ProficiencyExcel ProficiencyInfluential RelationshipsProblem Solving

Required

5-8 years of related experience including, but not limited to: managing a geographically dispersed team that is responsible for creating selling opportunities within specified strategic customer accounts

Experience working with electronics supply chain and distribution

Building influential internal and external relationships

Systems savvy, proficient in the use of Microsoft Office, Outlook, Teams

Demonstrated ability to manage complex client relationships, with a focus on delivering value and fostering long-term partnerships

Proven expertise in the local market, including key players, trends, and opportunities