Newegg · 3 days ago
Payments Manager
Diamond Bar, CA
Full-time
Onsite
Senior Level
5+ years expNewegg is seeking a Payments Manager who will oversee the end-to-end payments ecosystem, ensuring reliable and cost-effective payment solutions. The role involves partnering with various teams to optimize payment processes, manage vendor relationships, and ensure compliance while enhancing customer experience.
ComputerConsumer ElectronicsE-CommerceElectronicsGift CardHardwareRetailSoftwareToys
Responsibilities
Own full lifecycle of payment processing across card networks, Digital Wallets, and alternative payment methods
Develop and execute the company’s payment strategy to support growth, expansion, and new markets
Monitor payment success rates, declines, retries, and transaction performance
Optimize payment cost structure, interchange, scheme fees, and processor pricing
Manage relationships with payment processors, fin-tech partners
Lead RFPs, contract negotiations, and ongoing performance reviews
Oversee integrations, migrations, and new payment method launches
Act as the primary escalation point for processor outages and critical incidents
Ensure settlement accuracy across multiple processors and currencies
Partner with Accounting for reconciliation, cash application, and audit support
Build and maintain dashboards for payment performance, costs, fraud, and disputes
Partner with Tech Team on payment system design, reliability, and scalability
Support Fin-Tech projects and new business initiatives
Qualification
Required
Bachelor's degree in Finance, Accounting, or a related field
5+ years of relevant experience payments, fintech, financial operations, or e-commerce
Deep knowledge of: Card Networks, Acquirers, gateway, and processor, Alternative Payment Methods, Agentic Commerce
Strong analytical skills with the ability to interpret large data sets and solve complex problems
Excellent communication and interpersonal skills for working with internal teams and external financial partners
Experience in navigating change and driving process improvements
Must be able to read and understand English
Company
Newegg
Newegg is an online retail store that offers computer hardware, software, and accessories.
1001-5000 employees
H1B Sponsorship
Newegg has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (19)
2023 (7)
2022 (7)
2021 (11)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
unknown2021-05-20IPO
2016-11-16Acquired
2005-09-01Series Unknown
Leadership Team
Anthony Chow
Chief Executive Officer (Global)
Montaque Hou
CTO
Recent News
Digital Commerce 360
2025-11-29
2025-11-28
Company data provided by crunchbase