Lowe's Companies, Inc. · 22 hours ago
Lowe's Security Specialist
Worcester, MA
Full-time
Onsite
Entry Level
$18.50/hr - $20.75/hr
1+ years expLowe's Companies, Inc. is a leading retail company seeking a Security Specialist to provide a visible and proactive security presence in their locations. The role involves conducting regular patrols, responding to incidents, collaborating with store leadership, and ensuring the safety and security of associates and customers.
HardwareHome RenovationManufacturing
Responsibilities
Provide a visible and proactive security presence throughout the location to deter loitering, vandalism, and other security concerns
Perform regular audits on physical security and product protection to ensure proper execution using hand-held mobile device
Conduct regular patrols of the interior and exterior store premises to identify potential security concerns both on foot and by using a company-owned vehicle
De-escalate situations involving both customers and associates using professional techniques
Respond promptly and appropriately to incidents, accidents, and emergencies, such as medical situations or fire alarms
Collaborate with store leadership and associates to enforce policies and procedures
Escort associates or customers to their vehicles upon request
Report any suspicious behavior, safety hazards, or security breaches to the appropriate authorities or management
Utilize case management system to complete detailed incident reports, including accurate descriptions of events, individuals involved, and actions taken
Utilize video management system to detect and prevent unauthorized activities and complete post-incident investigations
Review weekly physical security related reports and respond appropriately. On occasion, conduct external theft apprehensions which are in accordance with company policies and procedures, and according to local, state and federal laws
Conducts interviews in accordance with local laws and company policy on customers and vendors suspected of theft, reports suspected fraud to AP Management and Investigations team as needed
Attend monthly Safety Team meetings to stay informed about updates, concerns, and procedural changes
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
Helps ensure associates have the tools and resources needed to provide exceptional SMART customer service
Prepares, completes, and maintains all case reports related to associate recoveries, Asset Protection apprehensions and Known Theft cases. Records and completes prescribed tasks in Case Management System
Participates in court hearings, if applicable. Updates case files and maintains relationships with local Law Enforcement
Validates physical security of the building, per company policy/procedure, throughout the day (Gates, Keys etc)
Qualification
Required
High school diploma or GED High School or GED or equivalent years of experience in lieu of education requirement, if applicable
1 year retail, security, first-responder, or military experience (or related field)
State-issued driver's license
Preferred
Bachelor's Degree - Criminal Justice, Safety, or related security field
2 years' big-box retail, security, or military experience
2 years' experience with detailed incident report-writing
2 years' experience in using physical security systems (CCTV, EAS, etc.)
State-issued Security Guard License
First-Aid Certification
De-Escalation/Crisis Intervention
Benefits
Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
Company
Lowe's Companies, Inc.
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States.
10001+ employees
H1B Sponsorship
Lowe's Companies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (389)
2024 (310)
2023 (388)
2022 (357)
2021 (242)
2020 (394)
Funding
Current Stage
Public CompanyTotal Funding
$22B2025-09-30Post Ipo Debt· $5B
2025-08-20Post Ipo Debt· $9B
2023-03-28Post Ipo Debt· $3B
Leadership Team
Jennifer Wilson
SVP, Chief Marketing Officer
K
Kathy Higgins
VP IT Business Management
Recent News
2026-01-07
2026-01-04
Company data provided by crunchbase