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First Hawaiian Bank · 3 weeks ago

Help Desk Technician I

Honolulu, HI

Full-time

Onsite

Entry Level

$20.19/hr - $24.52/hr

1+ years exp

First Hawaiian Bank is a long-standing institution recognized as one of the ‘Best Places to Work in Hawaii’. They are seeking a flexible and detail-oriented Help Desk Technician I responsible for providing technical phone support and monitoring FHB systems in a high availability production environment.

BankingBitcoinFinancial Services

H1B Sponsor Likely

Responsibilities

Providing technical phone support

Monitoring and maintaining FHB systems (e.g., ATM, Servers, Backups, etc.)

Troubleshoot issues and failures related to hardware, services, and network

Qualification

Technical CertificationComputer Science DegreeMicrosoft OfficeWindows Operating SystemInterpersonal SkillsCommunication SkillsTime Management

Required

Associate's Degree in a Computer Science or Technology discipline; or

Technical Certification in Microsoft, Cisco or Unix/Linux Technologies, ITIL Foundations, CompTia; or

Equivalent work experience (e.g., at least 1 year in similar role) required

Must possess good interpersonal skills and is able to work well with end users

Excellent written and oral communication skills

Able to handle confidential matters judiciously

Good time management skills and able to prioritize

Proficient in setup and user of Microsoft Office and Windows operating system

Must be able to work nights and weekends as needed

Benefits

Comprehensive benefits program

Company

First Hawaiian Bank

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First Hawaiian Bank is a financial institution that provides personal, business, and wealth management services.

Founded in 1858

Honolulu, Hawaii, USA

1001-5000 employees

http://www.fhb.com

H1B Sponsorship

First Hawaiian Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (1)

2024 (1)