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TTM Technologies · 23 hours ago

Business Development / Sales Account Manager

San Jose, CA

Full-time

Onsite

Senior Level

$106K/yr - $177K/yr

5+ years exp

TTM Technologies, Inc. is a leading global manufacturer of technology products, including printed circuit boards. The Account Manager will drive business development by selling TTM Technologies products, managing customer relationships, and expanding existing accounts to ensure customer satisfaction and revenue growth.

Electrical & Electronic Manufacturing

No H1B

U.S. Citizen Only

Responsibilities

Address customer’s needs and concerns to develop and maintain strong relationships

Drive business development though new account acquisition and revenue growth within existing accounts

Follow up on open quotes and business opportunities for TTM’s full product portfolio

Work with the TTM support teams on negotiation spreadsheets, conducting research in preparation for QBRs and other activities

Work within TTM sales to provide guidance and support at the different TTM regional sites

Work with internal departments to ensure customer needs are understood and satisfied

Participate in sales activities, presentations, negotiations and QBRs at the customer’s designated site

Develop and present strategic plans for growth

Actively work within the Customer Relationship Management Tool (MS Dynamics) to load opportunities, manage customer and account information and provide key account information on a frequent basis

Presentations to customers and TTM management and support teams as needed

Initiate, recommend and provide solutions to customers

Provide communications and guidance to TTM divisions (all sites globally) in support of the customer’s initiatives and expectations

Monitor the performance levels of TTM and work with the site level management to drive improvement if needed

Work with engineering, supply chain, accounting, engineering, production, customer service and others to provide solutions and closure on business issues as they may occur

Provide monthly updates and detail regarding controlled business

Support any special projects, programs, or other duties assigned by TTM management

Written correspondence to customers and TTM employees and management as needed

Qualification

Business DevelopmentCustomer Relationship ManagementSales PerformancePrinted Circuit Board KnowledgeISO Standards KnowledgeTechnical BackgroundCommunication SkillsOrganizational SkillsProblem SolvingAttention to DetailTeamwork

Required

Bachelor of Science degree plus 5 years of experience in sales or equivalent combination of education and experience

A technical background is encouraged

Exceptional communication skills and ability to read, write and understand the English language

Proven history of successful sales performance, of providing customer service and support that exceeds expectations

Excellent attention to detail; excellent organizational and prioritization skills

Strong proficiency with working knowledge of Windows Excel, Word, Power Point and Outlook

Ability to handle a fast-paced environment with high volume of workload

Available for travel (25%-40%)

Knowledge of Printed Circuit and/or Electronics Manufacturing Service (EMS) processing and materials is required

Experience with office tools including but not limited to CRM, Word, Excel, and PowerPoint

Ability to quickly react in order to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to manage in conflict situations with internal and external customers in order to maintain the highest level of customer satisfaction

Decision making with respect to matching strategies and capabilities with customer demands well as in interpretation of a variety of instructions furnished in written, oral, diagram (print reading) or schedule form

Is actively involved with the external and internal corporate teams to promote the highest levels of customer satisfaction and revenue growth

Maintains a working knowledge of the manufacturing processes & systems in order to communicate effectively with their external and internal customers