Orb · 2 weeks ago
Software Engineer, Forward Deployed- NYC Office
San Francisco, CA
Full-time
Hybrid
Mid Level
4+ years expOrb is transforming how modern AI and software companies monetize at scale, and they are seeking a Software Engineer to help build product and work directly with customers. The role involves shipping production-ready features, guiding customer integrations, and collaborating closely with various teams to improve product offerings.
Artificial Intelligence (AI)BillingSoftware
Responsibilities
Serve as a technical advisor during customer onboarding, guiding implementation, and helping unblock complex workflows
Build custom integrations or tooling to help customers succeed, then generalize those into core product features
Work closely with customers to understand their workflows, identify recurring needs, and help shape the roadmap with real-world insights
Contribute across the stack to deliver high-quality product features and improve internal tooling
Partner cross-functionally with Engineering, Product, Design, Sales, and Customer Success to drive a great end-to-end experience
Improve the efficiency of customer-facing teams by reducing manual work through automation and tooling
Qualification
Required
4+ years of experience as a software engineer, ideally in a fast-moving or startup environment
Energized by combining engineering with hands-on customer interaction, similar to a forward-deployed engineer or solutions architect
Comfortable diving into complex technical problems and turning ambiguous needs into working solutions
Strong written and verbal communicator, able to clearly explain technical concepts to various audiences
Empathetic and user-focused—you care about building intuitive products that solve real problems
Versatile across the stack and eager to work with new technologies and domains
Motivated by impact and excited to see your work directly help customers succeed
Benefits
Excellent medical, dental, and vision insurance
Unlimited PTO plus an additional week off between Christmas and New Year’s
401k plan
16-week paid parental leave with equity vesting
Commuter stipend
Catered lunches in the office
Meaningful equity in the form of stock options
Company
Orb
Orb is the modern billing infrastructure powering revenue workflows for the next wave of AI and software companies.
51-200 employees
H1B Sponsorship
Orb has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
$48.8MKey Investors
Mayfield FundMenlo VenturesGreylock
2024-09-17Series B· $25M
2023-03-29Series A· $14M
2021-09-29Seed· $4.7M
Leadership Team
Alvaro Morales
Co-founder & CEO
Kshitij Grover
Co-Founder
Recent News
2026-01-05
2025-09-23
EIN Presswire
2025-09-12
Company data provided by crunchbase