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Medical Mutual · 1 day ago

AI Program Manager

Cleveland, OH

Full-time

Hybrid

Senior Level, Lead/Staff

5+ years exp

Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio, providing peace of mind to over 1.2 million members. The AI Program Manager is responsible for planning, executing, and evaluating enterprise AI initiatives, ensuring objectives are met on time and with measurable impact.

Health CareHealth InsuranceInsuranceLife Insurance

Culture & Values

H1B Sponsor Likely

Hiring Manager

Cassandra Sanders, PHR

Responsibilities

Leads AI initiatives end-to-end, from intake and evaluation through sign-offs from legal, compliance, IT, and business stakeholders. Establishes and manages intake, prioritization, and delivery frameworks to ensure initiatives align with enterprise strategy and deliver measurable value

Prioritizes AI use cases based on business impact, feasibility, and strategic alignment. Ensures organizational readiness by aligning stakeholders and managing change. Establishes documented best practices with clear processes, communications and enablement strategies that accelerate adoption and minimize resistance

Acts as a liaison across internal teams including business stakeholders, IT, legal, and external partners to foster alignment, drive shared accountability, and enable seamless collaboration and delivery to achieve objectives. Communicate AI’s role and benefits across business stakeholders

Develops and tracks KPIs, measures financial and operational impact, and refines approaches to scale best practices across the portfolio. Reports on realized business value, trends, and other insights regularly to internal stakeholders

Stays current on emerging AI trends and incorporates lessons learned

Performs other duties as assigned

Qualification

AI/ML technologiesGenerative AI technologiesAnalytical skillsStrategic thinkingCommunication skills

Required

Bachelor's degree in Computer Science Information Technology, or related field (Master's preferred)

5 or more years of progressive experience in technical or AI program/project management, with proven ability to manage stakeholders, influence cross-functional teams, and collaborate effectively with leadership and external vendors

Strong understanding of AI/ML technologies. Demonstrated understanding of generative AI technologies, their capabilities, limitations, and implications

Strong strategic thinking and problem-solving abilities, with the ability to synthesize complex information and provide actionable recommendations

Strong analytical skills and the ability to interpret data trends and patterns, translating them into meaningful solutions in a business environment

Excellent oral, written, interpersonal and presentation communication skills with the ability to communicate with stakeholders at various levels in the organization including senior management

Ability to work with limited guidance and collaboratively with various areas of the organization

Preferred

Master's degree in Computer Science Information Technology, or related field

7 or more years of progressive experience in technical or AI program/project management, with proven ability to manage stakeholders, influence cross-functional teams, and collaborate effectively with leadership and external vendors

Advanced understanding of AI/ML technologies. Demonstrated understanding of generative AI technologies, their capabilities, limitations, and implications

Benefits

Employee bonus program.

401(k) with company match up to 4% and an additional company contribution.

Health Savings Account with a company matching contribution.

Excellent medical, dental, vision, life and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority.

Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.

Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.

After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.

Career development programs and classes.

Mentoring and coaching to help you advance in your career.

Tuition reimbursement up to $5,250 per year, the IRS maximum.

Company

Medical Mutual

Glassdoor4.1

Medical Mutual Provides and administers health benefits for citizens in Ohio.

Founded in 1934

Cleveland, Ohio, USA

1001-5000 employees

http://www.medmutual.com

H1B Sponsorship

Medical Mutual has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (18)

2024 (18)

2023 (17)

2022 (15)

2021 (24)

2020 (16)