Diebold Nixdorf · 4 hours ago
Field Service Technician
Anaheim, CA
Full-time
Onsite
Entry Level
$24/hr - $28/hr
1+ years expDiebold Nixdorf is a global company that automates and transforms commerce for over 75 million people worldwide. They are seeking a Field Service Technician to install, maintain, and repair hardware and software products while ensuring customer satisfaction with service delivery.
E-CommerceHardwareInformation TechnologyLogisticsSecuritySoftware
Responsibilities
Gains familiarity with Field Service Technician practices and procedures
With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures
Performs hardware repairs on a component level
Cleans and adjusts mechanical components
Configures and installs applicable software
Preventive Maintenance: Performs routine checks according to documented procedures
Refills consumables as directed
IMAC/R: Installs, moves, adds, changes and removes hardware and software products
Customer Training: Instructs and trains customers on usage and operation of installed hardware and software
Participates in regular hardware and software trainings (on the job, classroom and web based)
Participates in the implementation of measures to achieve agreed KPIs
Assists with special projects as assigned
Qualification
Required
Education or equivalent work experience required
Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services
Good written and verbal communication skills
Driver's license and driving record that satisfies DN's fleet requirements
PC literacy and good knowledge and application of the relevant tools and methods
Ability to attend training classes in Canton, Ohio for 1-2 weeks, paid training, multiple trainings
Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment
Acceptance of exposure to the outside elements
Shift adaptability, which would include an on-call rotation for evenings and weekends
Exceptional customer service skills are needed
Ability to organize and inventory truck stock parts and tools
Sense of urgency, organizational skills, professional presence and work in team environment
Ability to pass MVR, background and drug test where required
Preferred
Firstline Service Technician work experience preferred
Vocational/Trade School preferred
Benefits
Health, Dental, and Vision Insurance
Life Insurance
Critical illness, Accident, and Hospital Indemnity Insurance
401(k) Savings Plan
Health Savings Account
Leave of Absence Benefits
Paid Time Off
Company
Diebold Nixdorf
Diebold Nixdorf offers banking solutions and retail technology systems.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.74B2024-12-10Post Ipo Debt· $950M
2019-08-08Post Ipo Debt· $787M
1979-08-10IPO
Leadership Team
Octavio Marquez
President and Chief Executive Officer
Thomas Timko
Chief Financial Officer
Recent News
2025-12-24
2025-12-17
2025-12-16
Company data provided by crunchbase