PSA Airlines, Inc. · 4 hours ago
Operations Analyst
Charlotte, NC
Full-time
Onsite
Entry, Mid Level
2+ years expPSA Airlines is a wholly owned subsidiary of American Airlines, dedicated to fostering a positive work environment and professional growth. The Operations Analyst role involves maintaining data integrity for operations, developing analytical models, and communicating insights to senior leadership while supporting various departments with data analysis and reporting.
Air Transportation
Responsibilities
Responsible for PSA operations model data integrity; development and maintenance of PSA operations data repository
Calibrate input parameters to the operations models and forecast trends
Monitor and track variance to plan; provide reports focusing on trends and anomalies; seek out action plans and recommend corrective action to improve model accuracy
Develop/automate reporting capabilities and data extraction methods to build in process efficiencies that minimize manual analyses which includes assisting other departments in these effort
Analyzes and communicates analytic results to Sr. Leadership
Construct and deliver written reports of analytic approaches and findings (PPT, visualization of data / decision tree), formulating recommendations, partners with external groups regarding access, accuracy, and timing of critical data
Employ a continuous improvement mindset especially in process creation or evaluation
Respond to ad hoc data/analysis requests; provide support as an analytical resource to other PSA departments
Plan and prepare meetings. This includes leading the preparation and set up of conference rooms for hosted meetings
Manage deliverables or inputs needed from other departments via email, phone, or verbal communication
Ownership of the master training blueprint that outlines & notates details of the training footprint
Learn and notate details regarding the start-to-end lifecycle of a crew member from day 1 to termination and the nuances of each step
Oversee best practices for all models, process, and organization to ensure files can be found and processes/models include instructions
Collaborate with the operations stakeholders to develop dashboards around key performance indicators
Complete other related duties and responsibilities, as assigned, in order to achieve departmental objectives
Develop a well-defined process to track crew member’s status in training and reconcile any discrepancies
Build and maintain analytical operations models to identify variances/bottlenecks in the training footprint or manpower models
Develop and conduct future instructor staffing analysis and guide training staffing decisions; identify and report productivity challenges and related costs
Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs
Performs other duties as assigned
Qualification
Required
Bachelor's degree in Operation Research, Industrial Engineering, Applied Math, Computer Science, Finance, Data Analytics, Business Administration, or related field
2+ years of experience in advanced data analytics
Experience in modeling techniques (e.g. statistical, optimization, simulation, spreadsheet) to answer business questions and to assess the impact and added value of recommendations
Proficient in the use of data retrieval languages such as Access/SQL/PowerQuery
Experience with data reporting and visualization tools and techniques like Tableau
Skills in modeling complex ideas, using database programs, data mining for statistically valid information and formulating hypotheses
Proficient with Microsoft Office software, especially Excel
Ability to speak/read/write in English
If hired, must be able to demonstrate that you are authorized to work in the U.S
Preferred
Previous experience in Aviation, preferably in Strategy or Data Analytics
Advanced degree in Operation Research, Industrial Engineering, Applied Math, Computer Science, Finance, Data Analytics, Business Administration, or related field
Benefits
Travel privileges on the American Airlines global network
A generous vacation plan designed to let you enjoy your travel perks
401(k) with company match
American Airlines Group (AAG) profit-sharing and bonus opportunities
A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
Premium dental coverage
Vision plan options provided, including a plan that covers both glasses and contacts every year
Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
Access to 24-hour virtual urgent care services
Family planning and fertility treatment
LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
Flexible Spending Accounts for both Health Care and Dependent Care services
Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional
Company
PSA Airlines, Inc.
PSA Airlines operates an all-jet fleet consisting of exclusively Bombardier regional jet aircraft.
1001-5000 employees
H1B Sponsorship
PSA Airlines, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Tamika Harris
Employee Relations Business Partner
Recent News
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