Zurich Insurance · 3 weeks ago
Software Packaging Engineer
Zurich North America is currently hiring a Software Packaging Engineer, who will work in a hybrid schedule out of their Schaumburg HQ. This role involves engineering, packaging, and delivering software solutions across virtual and physical desktop environments, focusing on Azure, Intune, and AWS to support the workforce with secure and reliable technology.
Financial ServicesInsuranceProductivity Tools
Responsibilities
End-to-end software packaging (intake, build, customization, testing, delivery) using MSI/EXE/MSIX and PSAppDeploy Toolkit
Manage upgrades, installs, uninstalls, and configuration changes
Troubleshoot and remediate packaging and deployment issues
Ensure compliance with local/global guidelines and security policies
Design, build, and implement endpoint configurations and user applications for both virtual (AVD/VDI) and physical desktops
Manage and configure Intune, Azure AD, Endpoint Manager, and Active Directory policies
Support and optimize cloud-based desktop environments (Azure, Intune, AWS)
Provide Level 3 technical support and serve as an escalation point for complex issues
Work closely with engineers and technicians, providing guidance, documentation, and support to Level 2 teams
Collaborate with the EUC Platform team to implement policies, procedures, and systems
Participate in ServiceNow ticketing and escalation processes
Research, recommend, evaluate, and implement new technologies to support future IT initiatives
Develop and drive initiatives with minimal oversight
Document processes and provide training as needed
Qualification
Required
Bachelor's degree and 3 or more years of experience in the information technology area OR
Zurich Cybersecurity Technician Apprentice, including Associate Degree and 4 or more years of experience in the information technology area OR
High School Diploma or Equivalent and 5 or more years of experience in the information technology area AND
MS Office experience
Knowledge of information technology operations
Preferred
Strong technical skills in Azure, Intune, Endpoint Manager, and Active Directory
Expert scripting skills (PowerShell, Batch, VB)
Working knowledge of Windows 10/11, Windows 365, Office 365
Familiarity with Citrix, VDI, and Azure Virtual Desktop (AVD) environments (not a hard requirement)
Excellent problem-solving, analytical, and communication skills
Experience with Flexera Admin Studio or equivalent packaging tools
Knowledge of AWS cloud services (EC2, Workspaces, S3, IAM, etc.)
Experience with ServiceNow, hardware troubleshooting, and OS/application patching
Benefits
Short-term incentive bonus eligibility set at 15%
Competitive pay and comprehensive benefits for employees and their families
Company
Zurich Insurance
Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.
H1B Sponsorship
Zurich Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (94)
2024 (59)
2023 (61)
2022 (74)
2021 (45)
2020 (41)
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-12-07IPO
Recent News
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