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Emerson · 3 weeks ago

Technical Training Instructor

Pittsburgh, PA

Full-time

Onsite

Mid Level

3+ years exp

Emerson is a global leader in automation technology and software, providing innovative solutions to critical industries. The Technical Training Instructor will be responsible for teaching the Ovation DCS product to customers in the Power Generation and Water/Wastewater Treatment industries, developing training materials, and conducting training sessions both in-house and at customer locations.

ElectronicsIndustrial AutomationInternet of ThingsLightingManufacturingSoftware

No H1B

U.S. Citizen Only

Responsibilities

Conduct Training in Headquarters in Cranberry Township, PA and at customer locations in North America and Canada (approx. 30-40% travel)

Configure Ovation systems for onsite training courses

Oversee and develop new course outlines, instructor’s guides, and training aids for Ovation courses

Review and monitor course content and customer satisfaction

Develop procedures to maintain and upgrade new and existing Ovation training software and hardware systems

Work effectively with Field Engineers, Sales, Software and Project Engineering personnel

Conduct Marketing Demonstrations to support future Ovation product sales

Qualification

Ovation DCSTechnical TrainingControl SystemsPower GenerationWater/Wastewater TreatmentIT/Security BackgroundCustomer ServiceTeaching TechniquesCommunication SkillsTeam Collaboration

Required

Bachelor's degree in engineering, computer science or similar technical field, or equivalent combination of education and experience

3+ years relevant technical experience in a training, customer service, or customer support role

Willingness and ability to travel up to 40%, to include international travel, primarily in Canada

Authorized to work in the United States without sponsorship now or in the future

Preferred

Power or Water industry experience, IT/Security background, or in secondary/post-secondary education

Knowledge of fundamentals of power or water plants, boiler, or turbine exposure

Detailed and specific technical knowledge of system hardware and software, plus knowledge of teaching techniques acquired through work experience or formal education

Previous experience with valves, transmitters, turbines, boilers, and other plant processes