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Ford Credit · 1 day ago

Technical Program Manager

Dearborn, MI

Full-time

Hybrid

Senior Level

5+ years exp

Ford Motor Company is a global leader in mobility and technology, seeking a Technical Program Manager for the Enterprise Billing Platform. This role involves orchestrating billing-related initiatives, collaborating with various teams to translate strategic roadmaps into product features, and ensuring efficient execution across stakeholders.

AutomotiveFinanceFinancial Services

No H1B

Responsibilities

Work closely with Product Managers and Engineering Managers to establish and contribute to the product roadmap for the FordPay platform

Initiate or translate the product roadmap into manageable product features in the backlog through release and iteration planning sessions

Lead the product demos to broader groups and stakeholders on a recurring basis at the end of each iteration

Work on establishing and presenting the Release Plan based on the roadmap and planned features

Lead all agile ceremonies and product discussions, providing thought leadership on development structure, technology, and tools

Coordinate and facilitate the team’s flow load, working within and across teams to align work and capacity

Facilitate conversations to achieve user story completion, while ensuring customer acceptance criteria is actionable

Employ and champion Agile software processes, culture, best practices, and techniques

Work hands-on with the product team to prioritize, plan, and deliver the product

Work with cross-product teams to identify and orchestrate dependency resolution

Actively manage features and dependencies in and across product releases

Closely work with product managers/leads of the upstream and downstream systems to align on any new feature/enhancement/system improvements and prioritization

Facilitate teams' review of proposed product or service technical design against relevant policies, standards, and principles, staying aware of industry standards and their impact

Understand business, technical, and security priorities and technical feasibility to build the product backlog and manage risks

Focus on delivering product value through careful and deliberate prioritization

Ensure the backlog is populated with enough prioritized user stories that are ready to be estimated for the next two iterations

Work with business, stakeholders, and software engineers to define key metrics and enhance existing dashboards for effective monitoring and proactive identification of any production issues

Communicate openly and frequently with the team by being responsive to address any issues/dependencies

Help Business Partners understand our iterative development approach and focus on delivering a Minimum Viable Product through careful and deliberate prioritization

Qualification

Agile ProcessesProduct RoadmapsTechnical DesignLean MethodologyFull Stack DevelopmentInfluencing SkillsCustomer-Centric ApproachCommunication SkillsCollaborative SkillsDecision-Making

Required

Bachelor's degree or equivalent experience in a relevant field (e.g., Computer Science, Information Technology, Engineering) or equivalent combination of relevant education and experience

5+ years with progressive responsibilities in IT and Agile Processes

Strong demonstrated competencies in leading all agile ceremonies (Daily Stand-Ups, Iteration Planning, Release Planning, Backlog Grooming, Team Retros, etc.)

Strong communication, collaborative, and influencing skills

Proven ability to work closely with software engineers, product managers, product owners, and other stakeholders

Strong personal presence to be able to represent technical concerns in Product Line prioritization

Demonstrated ability to drive development with a customer-centric approach while engaging in the technical design

Experience defining product vision, strategy, product roadmaps, and creating and managing backlogs

Ability to work collaboratively and navigate complex decision-making in a rapidly changing environment

Preferred

Master's degree in a relevant field

Must be able to think and act strategically, without constraints, but be able to operationalize

Experience with Lean methodology, eXtreme Programming, and Domain Driven Design

Demonstrated understanding and ability to drive full stack development

Experience collaborating with engineers, designers, and product owners by effectively utilizing online tools such as Slack, WebEx Teams, and other communication channels

Experience in the financial technology (FinTech) or payments industry