Del Norte Credit Union · 3 weeks ago
Core Systems & Process Engineer (Hybrid) - Santa Fe, NM
Santa Fe, NM
Full-time
Hybrid
Mid Level
$73K/yr - $92K/yr
3+ years expDel Norte Credit Union is a community-focused financial institution dedicated to improving lives. The Core Systems & Process Engineer serves as a key technical resource, focusing on core systems server administration and driving process improvements to enhance efficiency and reliability.
BankingFinancial Services
Responsibilities
Installs, maintains, upgrades, and supports core systems software and servers
Debug issues with automation using Unix and Windows software
Works with departments to identify process improvement solutions utilizing automation tools
Develop and implement process improvement solutions
Recommend improvements for system performance and security
Monitors reliability and performance of operating systems and core systems software
Maintains and configures software to transfer data to and from business partners
Maintains and documents procedures for implementing and configuring software to transfer data to and from business partners
Determine root causes of issues with core systems and automation experienced by users
Ensure understanding and adherence to policies and regulations
Qualification
Required
Three to five years of experience in adult education, training, knowledge management or related field
Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation
Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication
Operate Windows based computer system, computer system hardware and software and core application; Data Warehouse, database concepts, Windows Servers, communication and test equipment, telephone, copy machines
Excellent computer skills, logical, ability to prioritize projects, attention to details, ability to multitask
Demonstrate proficient knowledge of Credit Union policies and procedures
This role requires the ability to sit for extended periods, use hands and fingers for typing and handling documents, and read data on computer screens and printed materials
Clear verbal and written communication is essential
The position may occasionally involve lifting or moving items up to 20 pounds
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job
This position is performed in a professional office setting and involves extensive use of computers and standard office equipment
Noise levels are typically low to moderate
Occasional travel may be required for training, meetings, or vendor coordination, and extended hours may be necessary to meet deadlines or address critical issues
Preferred
BS/BA degree in Computer Science preferred or appropriate experience may be substituted
Experience in management preferred
Benefits
Medical, Dental, Vision Insurance (available first of the month after hire)
401(k) – Traditional or Roth options
Paid Time Off and 11 Paid Holidays
Employer-Paid Benefits: EAP, Short-Term & Long-Term Disability
Additional perks: Wellness Reimbursement, Educational Assistance, Development Programs
Company
Del Norte Credit Union
Del Norte Credit Union (DNCU) is a member-owned, not-for-profit financial institution that embraces the culture and community traditions of New Mexico.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Deb Salazar
Chief Experience Officer
Kevin Southwick
Chief Member Business Officer
Company data provided by crunchbase