The University of Texas at San Antonio · 5 hours ago
Director, Enterprise Applications Maintenance and Support - Ellucian Banner
San Antonio, TX
Full-time
Hybrid
Lead/Staff, Director/Executive
$118K/yr - $118K/yr
5+ years expThe University of Texas at San Antonio is a top-tier public research university that focuses on advancing knowledge and public health. The Director of Enterprise Applications Maintenance and Support is responsible for strategic management of teams overseeing Student Information System Applications and ensuring effective communication and collaboration across departments.
EducationHigher EducationUniversities
Responsibilities
Provides leadership in proposing, implementing, and developing solutions that utilize emerging technologies, employing agile/DevOps methodologies (e.g., Student Information Systems like Ellucian Banner)
Reviews existing business processes and establishes metrics to improve business processes, as well as support of all disciplines under their direction
Oversees the Enterprise Application Maintenance and Support teams including recruitment, development of staff
Provides effective communication and sustain positive customer relationship with all offices and departments at UTSA
Communicates frequently with senior management on the status of personnel, services, projects and operations
Partners with the functional teams (UTS, Academics, Business) to accomplish shared business objectives aligned with Strategic goals of department and University
Drives the development and maintenance of the Enterprise Applications for Student Information system roadmap, addressing current gaps and identifying future plans for improvements and innovations by partnering with key stakeholders
Executes on the roadmap, actively manage the applications as a set of interconnected assets and manage cross-platform dependencies
Leads efforts to develop and execute a comprehensive student and financial systems strategy aligned with department goals while ensuring scalability, reliability and cost-effectiveness
Leads efforts to develop and execute a comprehensive Student Information Systems (SIS) strategy aligned with department goals while ensuring scalability, reliability and cost-effectiveness
Ensures the health and operational performance of the SIS Applications systems against established metrics
Provides leadership and guidance to all departmental staff via open avenues of communication, clear direction, goals, challenges, and opportunities
Prioritizes projects and ensures appropriate resource allocation to ensure desired outcomes
Ensures achievement and improvement of the operational service metrics and/or targets associated with Applications systems
Identifies, recommends and supports realizing opportunities to increase the value of the systems by extending cost-effective use and/or reducing platform costs through rationalization, consolidation, streamlining
Evaluates and adjusts organization to ensure most efficient, productive team structure and alignment with the organization and university’s goals
Ensures that all Emerging Technologies projects are successfully administered and carried out in accordance with organizational goals
Provides input on budgets for area of responsibility
Partners with stakeholders and vendors to determine technical needs, requirements, program priorities, and implementation approaches
Partners with stakeholders to execute on business strategy, create timelines and project plans to ensure deadlines are met
Works closely with other UTS staff to advise and to provide direction regarding the delivery of IT services to the University and identify opportunities to help improve the strategy where appropriate
Aligns applications and cloud solutions strategy and plans with business goals
Develops and maintains IT policies, procedures and Service Level Agreement ("SLAs")
Performs other duties as assigned
Qualification
Required
Bachelor's degree from an accredited institution in Computer Science, Information Technology or related technical experience may be substituted for a degree on a year for year basis
Five (5) years of experience in programming, systems analysis, business requirements, state audit and security requirements, and database principles to include four years of management experience
Five (5) years of experience in IT space with a majority as a leader or in a management role. Demonstrated growth over the last few years with increasing responsibilities. Significant Experience in Application and Integrations strategy, development, implementation
Four (4) years of demonstrated knowledge in Enterprise Applications to include ERP applications and some exposure with Agile and DevOps methodologies, application deployment and release management
Demonstrated experience with collaborating and working with cross-functional teams for projects
This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure
Preferred
Master's Degree from an accredited institution
Company
The University of Texas at San Antonio
The University of Texas at San Antonio is a state research university in San Antonio, Texas, United States.
10001+ employees
H1B Sponsorship
The University of Texas at San Antonio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (59)
2024 (29)
2023 (47)
2022 (41)
2021 (25)
2020 (37)
Funding
Current Stage
Late StageTotal Funding
$109.38MKey Investors
National Science FoundationUS Department of Commerce, Economic Development AdministationU.S. Department of Agriculture
2024-10-29Grant· $4M
2023-09-28Grant· $0.13M
2023-06-21Grant· $2.89M
Leadership Team
Joshua LeComte
UTSA Hockey, Co-founder & Vice President of Financial Affairs
Nassos G.
Chief Technology Officer and Deputy CIO
Recent News
2025-12-05
2025-11-27
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