Senior Technical Consultant jobs in United States
cer-icon
Apply on Employer Site
company-logo

Outreach · 1 week ago

Senior Technical Consultant

Outreach is a leading AI Revenue Workflow Platform that enhances sales leaders' performance through connected visibility and insights. As a Senior Technical Consultant, you will be a key technical expert, implementing and configuring solutions within the sales engagement platform while collaborating with various stakeholders to ensure optimal client adoption and platform setup.

Artificial Intelligence (AI)CRMEnterprise SoftwareSaaSSalesSales Enablement
check
H1B Sponsor Likelynote

Responsibilities

Manage and execute on implementations & projects for customers
Perform detailed discovery with customers around their CRM usage and translate that to Outreach integration functionality
Be a subject matter expert on a multitude of Outreach technologies, acting as a trusted advisor to internal and external stakeholders
Partner with Program & Project Managers, Professional Services Consultants, Trainers, and customer stakeholders to successfully drive projects to completion
Distill information from a variety of sources to inform complex configuration setup
Explore all relevant client processes to build successful integrations
Collaborate with client technical experts to establish a thorough configuration testing plan

Qualification

SaaS technologiesCRM IntegrationAPIsSales Engagement PlatformAdmin certificationTechnical AptitudeStrategic Problem SolverExceptional Communication SkillsCollaboration

Required

History of mastering new technologies and technical skills quickly and efficiently
Demonstrated ability to enact creative technical testing and troubleshooting processes
Ability to discover the 'how' and 'why' of proposed solutions to determine feasibility and suggest alternatives
History of collaborating with teammates and enterprise level customers to solve difficult problems
Willingness to theorize about complex integration solutions while also being able to jump in and get things done
Experience in successfully collaborating with client contacts at all levels of the organization chart
Ability to translate complex technical topics into language that can be understood by non-technical stakeholders

Preferred

Ability to speak with expert knowledge about a broad spectrum of technical topics including APIs, CRM Integration, security, privacy, and integrations
Familiarity with front-end and back-end development technologies
Admin certification with a CRM, such as Salesforce or Dynamics, or another SaaS platform
Track record of leading with optimism to help others persevere in difficult situations
Expertise in working with a Sales Engagement Platform
History of working with internal Product or Engineering teams to improve product features and capabilities

Benefits

Incentive compensation
Bonus
Restricted stock units
Benefits

Company

Outreach

company-logo
Outreach is a sales engagement platform that uses AI for predictive analytics as it relates to sales.

H1B Sponsorship

Outreach has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (9)
2023 (13)
2022 (28)
2021 (15)
2020 (5)

Funding

Current Stage
Late Stage
Total Funding
$489.02M
Key Investors
Sands Capital VenturesLone Pine CapitalSpark Capital
2022-06-01Secondary Market
2021-07-15Secondary Market
2021-06-02Series G· $200M

Leadership Team

leader-logo
Abhijit Mitra
Chief Executive Officer
linkedin
leader-logo
Jim Lee
VP Revenue Strategy
linkedin
Company data provided by crunchbase