Senior Network Planner jobs in United States
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Intuit · 18 hours ago

Senior Network Planner

positionSan Diego, CA
timeFull-time
remoteOnsite
senioritySenior Level
money$118K/yr - $160K/yr
date5+ years exp

Intuit is a company focused on delivering world-class customer experiences at scale. The Capacity Planning Analyst will lead the development of optimized network plans, ensuring operational readiness through analysis, forecasting, and cross-functional collaboration.

AccountingFinancial ServicesFinTechPaaSSoftware
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Develop and maintain optimized headcount, hiring, and capacity plans that balance service levels, employee experience, and cost outcomes across GBSG
Identify and mitigate capacity risks by managing cross-functional dependencies, clearly communicating assumptions, and tracking exceptions
Collaborate with internal technology teams to influence and implement new planning tools, data enhancements, and automation capabilities
Support global product, skill, and channel launches by assessing operational impacts and integrating new initiatives into long-term capacity plans
Partner with Service Delivery, Partner Management, Talent Acquisition, and Finance to analyze historical trends, forecast demand, and align on staffing strategies
Monitor and interpret contact center performance using daily, weekly, and monthly KPIs; translate insights into actionable recommendations
Drive global process and reporting standardization to enhance transparency, data quality, and decision-making across the organization
Leverage existing and emerging technologies to enhance forecasting accuracy, scenario planning, and performance reporting for stakeholders
Support operational teams in optimizing staffing levels and resource allocation

Qualification

Capacity planningWorkforce managementLabor modelingExcelSQLInfluencing skillsProject managementStorytellingCommunication skills

Required

5+ years of experience in capacity planning, workforce management, or labor modeling
3+ years of program or project management experience
Proficiency with Excel and SQL
Demonstrated ability to translate complex capacity models, KPIs, and scenarios into clear recommendations for senior leaders
Strong storytelling and communication skills to articulate problem statements, solutions, and business impacts
Proven success operating in dynamic, ambiguous environments with competing priorities
Strong influencing skills and ability to lead cross-functional stakeholders

Benefits

Cash bonus
Equity rewards
Benefits

Company

Intuit

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Intuit provides financial software solutions to empower individuals and businesses.
dateFounded in 1983
location
Mountain View, California, USA
people-size10001+ employees
web-link
https://www.intuit.com

H1B Sponsorship

Intuit has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (693)
2024 (550)
2023 (586)
2022 (842)
2021 (773)
2020 (514)

Funding

Current Stage
Public Company
Total Funding
$8.52B
Key Investors
JP Morgan Chase
2025-01-31Post Ipo Debt· $4.5B
2023-09-12Post Ipo Debt· $4B
2011-01-19Post Ipo Equity· $6.7M

Leadership Team

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Sasan Goodarzi
Chief Executive Officer
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Alex Balazs
Chief Technology Officer
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Recent News

Benzinga.com
This Intuit Begins Coverage On A Bullish Note; Here Are Top 5 Initiations For Thursday
2026-01-09
Small Business Trends
Intuit Partners with Circle to Enhance Global Financial Solutions with USDC
2026-01-03
Yahoo Finance
Intuit (INTU) Slipped as the Outlook and Guidance Fell Short of Expectations
2026-01-02
Company data provided by crunchbase