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America First Credit Union · 15 hours ago

Bankruptcy Specialist

Roy, UT

Full-time

Onsite

Mid Level

$24.28/hr - $30.35/hr

3+ years exp

America First Credit Union is seeking a Bankruptcy Specialist to perform collection activities on delinquent member accounts involved in bankruptcy or legal proceedings. The role involves reviewing accounts, assisting legal counsel, and ensuring compliance with collection procedures.

FinanceFinancial ServicesNon Profit

Responsibilities

Effective and professional performance of collections' functions

Utilizes effective human relations skills to present a positive Credit Union image in an already negative situation. Calms irate members and answers member questions and complaints relevant to Department functions

Uses experience and knowledge of Credit Union loan policies, procedures, and documentation together with knowledge of Bankruptcy Law to review member files in order to establish validity of bankruptcy proceedings. Verifies existence of assets or evidence of fraud

Works toward prompt recovery of collateral through negotiations with bankruptcy attorney and/or court

Monitors loans to ensure bankrupt members have adequate insurance coverage to protect collateral and the Credit Union's interests

Directs and assists legal counsel in bankruptcy court proceedings. Appears in bankruptcy court actions as needed

Monitors all attorney and bankruptcy accounts to ensure documents and legal proceedings are filed and followed up by legal counsel in a timely manner

Recommends possible charge-offs. Researches and prepares the Writeoff Summary Sheet

Performs collections' efforts in accordance with Credit Union policies and procedures and ensures they are legally compliant

Determines Credit Union position in bankruptcy. Works to minimize losses through reaffirmation or non-dischargability

Files or coordinates with attorney to file all Bankruptcy paperwork required

Efficient administration of collections' activities

Documents all collection actions taken, including telephone conversations, alternative financial arrangements, and correspondence

Ensuring that professional business relations are established and maintained with Credit Union members

Maintains the Credit Union's professional reputation throughout collections operations and in all contacts with members

Maintains confidentiality

Establishing and maintaining effective communication and coordination with Credit Union personnel

Assists area personnel as needed

Keeps management informed of activities, progress attained toward established objectives, and of any significant problems

Attends and participates in meetings as required

Effective performance and administration of repossessed property functions

Ensures that repossession functions and property dispositions are conducted in accordance with established policies, procedures and applicable laws and regulations

Directs, schedules, and coordinates all repossession activities

Evaluates all repairs and sale preparation expenses on repossessions

Evaluates and determines necessity for filing insurance claims on damaged repossessions

Documents repossession actions taken

Reviews contracts for possible refunds of service or Gap policies

Ensures the maintenance of appropriate related records and files. Prepares and updates repossession sale and inventory lists

Keeps management informed of repossession, progress attained toward established objectives, and of any significant problems

Ensuring that professional business relationships are established and maintained with borrowers, buyers, the community, and with trade organizations

Answers member inquiries and provides information as required

Ensures that requests, problems, or concerns are promptly addressed and effectively resolved

Strong working relationship with both Credit Union and members Attorney’s

Other related duties as required or assigned

Stays informed of changes in collections' policies and procedures, trends in repossession practices, and related legal requirements

Assists area personnel as needed

Attends and participates in meetings as required

Maintains cleanliness and security of work area, desks, and equipment

Ensures that changes in legal requirements and government regulations are integrated into current practices

Qualification

Collection proceduresBankruptcy LawCredit Union loan policiesSkip tracingU.S. Bankruptcy CodePublic relations skillsProfessional attitudeWork under stressComputer applications proficiencyCommunication skillsManage projectsWork independently