BILL · 1 month ago
Senior Partner Operations Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
$151K/yr - $188K/yr
10+ years expBILL is a leader in financial automation software for small and midsize businesses, dedicated to transforming finance so businesses can flourish. As a Senior Partner Operations Manager, you will develop, optimize, and scale partner programs, enhancing service delivery and fostering strategic partner relationships in a dynamic environment.
AppsBillingFinancial ServicesFinTechSaaS
Responsibilities
Manage partner operations for key embedded partnerships, including working with partners and across cross-functional teams, ensuring partnership objectives are achieved, contract obligations are met and partner requirements are continuously addressed
Lead and improve operations initiatives aligned to strategic business objectives, including partner enablement, partner onboarding, and ongoing support programs
Manage operational facets of contract negotiation and renewals, distilling agreements for operational compliance and maintaining familiarity with best partner practices and requirements
Collaborate across teams—Partner Business Development, Relationship Managers, Product, CXO, and other stakeholders—to solve challenges, manage escalations, and implement best practices for implementation and support
Establish and maintain recurring partner routines, periodic business reviews, and business-as-usual responsibilities including standardized reporting, scorecards, and monitoring SLAs
Facilitate due diligence and compliance needs (audit, risk assessment, SOC, financials) by organizing, maintaining, and making accessible operational tools and artifacts, including SOPs that drive efficiency, scale, and employee succession
Analyze operational performance metrics, identify trends, and provide recommendations to optimize partner outcomes and drive automation, standardization, and continuous improvement
Mentor team members, championing a culture of accountability, high performance, and professional growth
Qualification
Required
Minimum of 10+ years relevant work experience or 6+ years with an advanced degree
Deep operations experience in fintech/payments preferred, with proven ability to drive scale, efficiency, and process improvement using data and standardized tools
Advanced analytical and strategic problem-solving skills, comfortable with ambiguity and able to proactively drive solutions in high-pressure environments
Relationship management skills, with capacity to communicate and influence at the senior executive level both internally and externally
Strong contract management and negotiation capabilities with understanding of compliance, risk, and partner expectations
Attention to detail, organization, and adaptability to shifting priorities in a matrixed, collaborative environment
High proficiency in Google Suite, Microsoft PowerPoint, Excel, and Word
Benefits
100% paid health, dental, and vision plans (choose HMO, PPO, or HDHP)
HSA & FSA accounts
Life Insurance, Long & Short-term disability coverage
Employee Assistance Program (EAP)
11+ Observed holidays and wellness days and flexible time off
Employee Stock Purchase Program with employee discounts
Wellness & Fitness initiatives
Employee recognition and referral programs
And much more
Company
BILL
BILL is a developer of financial automation software for small and midsize businesses (SMBs).
1001-5000 employees
H1B Sponsorship
BILL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (92)
2022 (137)
2021 (78)
2020 (56)
Funding
Current Stage
Public CompanyTotal Funding
$1.48BKey Investors
Barington Capital GroupStarboard ValueFranklin Templeton
2025-12-04Post Ipo Equity
2025-09-04Post Ipo Equity
2024-12-04Post Ipo Debt· $1.2B
Leadership Team
René Lacerte
CEO & Founder
Ken Moss
Chief Technology Officer
Recent News
dcm.com
2025-12-31
globalventuring.com
2025-12-11
Company data provided by crunchbase