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Western Union · 18 hours ago

Key Account Manager

Miami, FL

Full-time

Onsite

Senior Level

$130K/yr - $145K/yr

5+ years exp

Western Union is a global leader in financial services, seeking a Key Account Manager to accelerate their career. In this role, you will be responsible for generating new agent network relationships and managing existing agent relationships to meet sales goals.

Financial ExchangesFinancial ServicesInternetMobile PaymentsPayments

Responsibilities

Develop and expand new agent network relationships within the assigned geographic area, including multi-state opportunities. This includes identifying and securing omni-channel opportunities—across retail, digital, and hybrid models—as well as negotiating new contracts

Maintain and support existing agent relationships by managing contract renewals, providing business support, and monitoring network performance

Serve in a consultative capacity to manage partner relationships, drive product cross-selling, and increase revenue and transaction volume while optimizing overall profitability

Collaborate with internal teams to design and execute business development initiatives, marketing campaigns, events, and implementation efforts

Generate and analyze reports to proactively identify growth opportunities and assess potential risks

Promote and sell the full range of Western Union portfolio brands and services

Provide day-to-day operational support to accounts within your designated regional territory

Responsible for achieving monthly, quarterly, and annual sales and revenue goals

Qualification

Sales experienceRelationship managementBilingual (English/Spanish)Negotiation skillsBusiness developmentCheck cashing experiencePresentation skillsCustomer feedbackPortfolio managementSelf-motivatedResults-orientedFast-paced environment