Training & Development Manager jobs in United States
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Securitas Security Services USA, Inc. · 1 month ago

Training & Development Manager

Securitas Security Services USA, Inc. is a global corporation devoted to innovation and excellence, seeking a Training & Development Manager based out of Charlotte, North Carolina. The role involves planning, coordinating, and delivering training and staff development programs for Security Officers and other employees, ensuring compliance with training requirements and adapting programs for specific sites and customers.

Public SafetyRisk ManagementSecurity

Responsibilities

Supporting/Achieving training and development objectives
Prepares goals and objectives for training together with management
Ensure compliance with legally mandated and company mandated training requirements
Ensure compliance with and documents the training requirements of service contracts
Conducts needs analysis studies; identifies operational discrepancies and confers with managers and supervisors to determine training needs and approaches
Formulates training policies, programs and schedules, based on knowledge of identified training needs and company services
Coordinates training activities so as not to conflict with client service schedules
Selects appropriate instructional procedures or methods, such as individual training, group instruction, self study, lectures, demonstrations, simulation exercises, role playing, and computer based training
Organizes and develops training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials
Trains assigned instructors and supervisory personnel in effective techniques for training, such as new employee orientation, on-the-job training, health and safety practices, supervisory development, and adaptations to changes in policies, procedures, and technologies
Maintains records and prepares statistical reports to evaluate performance of training activities and instructors, and to monitor progress of trainees
Performs tasks and duties of a similar nature and scope as required for assigned office

Qualification

Training program developmentNeeds analysisInstructional designBachelor’s degreeCustomer serviceTechnologically savvyOrganizational skillsCommunication skills

Required

Ensures Delivery of High-Quality Customer Service
Helps Sustain Client and Employee Retention
Is Organized, Self-Disciplined, Technologically Savvy, Compliant, and Communicates Timely and Effectively at All Levels
At Least 18 Years of Age
Bachelor's Degree and 1 year of training experience
Or Associate's Degree and 3 years of progressively responsible related experience
Or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education

Benefits

Medical Insurance
Life Insurance
Dental
Vision
10 Vacation Days Accrued
4 Floating Holidays
6 Sick Days
401K

Company

Securitas Security Services USA, Inc.

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Securitas knows Security. It is our only business.