NEOGOV · 8 hours ago
Senior Salesforce Administrator & Developer
Draper, UT
Full-time
Onsite
Senior Level
6+ years expNEOGOV is a fast-growing SaaS leader in the Public Sector focused on serving those who serve the people. They are seeking a highly motivated Senior Salesforce Administrator & Developer to manage the upkeep, design, and maintenance of their Salesforce platform, while optimizing processes and ensuring data integrity.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Advisor on best practices driving more efficient ways to optimize systems and processes
Lead the development, administration, and maintenance of the Sales and Service Cloud platforms including workflow management, user management, case management, security settings, and data integrity
Identify inefficiencies within the Sales and Service Cloud platforms, focusing on process improvement, enhancements, and cleanup
Build and support organization via ongoing development using coding languages
Play a key role in the integration and management of 3rd party systems connected to salesforce, including finance, sales, marking, and service oriented tools, as well as Mulesoft and Zapier
Partner with IT and Product Development teams to create and maintain system integrations to maximize Salesforce as a central source of truth
Develop reports and dashboards to monitor service performance and track key performance indicators (KPIs)
Streamline case management process while providing support and training for Customer Support team
Collaborate with the service and support stakeholders to gather requirements and implement customizations to enhance Service Cloud functionalities
Demonstrate excellent analytical and communication skills with ability to translate technical requirements to business stakeholders
Stay up to date with the latest Salesforce releases, updates, features and recommend best practices for optimal system performance
Actively participate in team meetings and be a part of planning and design sessions with the internal and external stakeholders
Prepare user training materials and conduct periodic training sessions
Qualification
Required
6+ years of Salesforce Administration experience including valid Advanced Level certification(s)
4+ years of Salesforce Billing, Sales, CPQ, Marketing, and/or Service Cloud experience
Proficiency in configuring and customizing Salesforce financial applications, including Financial Management, Revenue Management, Renewals, and Billing
Experience with Salesforce development languages including SOQL, SOSL, Visualforce, JavaScript, HTML, CSS and Lightning web components
Strong reporting background using standard Salesforce Lightning reports and Dashboards
Experience building flows, dynamic pages, validation rules, and managing 3rd party integrations including RightRev, Netsuite, or similar financial applications
Deep understanding of Salesforce architecture and functionality (CPQ, custom objects, flow builder, CRM Analytics, Communities, data structures, etc.)
Experience working in a scrum environment and managing sprints and stories effectively
Benefits
Comprehensive Benefits package (medical, dental, vision, etc.) for full-time employees effective Day 1
Generous PTO to support work-life balance
401K Matching
12-week Paid Parental Leave
Company provided lunches and a kitchen fully stocked with snacks and drinks in the Draper office.
Inclusive and diverse work environment
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase