ServiceNow · 4 days ago
Manager, Mid-Market Sales
West Palm Beach, FL
Full-time
Hybrid
Mid, Senior Level
$89K/yr - $147K/yr
5+ years expServiceNow is a global market leader in innovative AI-enhanced technology, empowering organizations to work smarter and better. They are seeking a Manager of Global Sales Development to lead a team of Sales Development Representatives, focusing on opportunity identification and creation for the field sales organization.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Provide leadership to your team. Oversee new hire onboarding and ongoing coaching on effectiveness, productivity, call quality, and systems use
Manage quota achievement on a monthly, quarterly and annual basis
Align team activities with Marketing and Sales priorities. Participate in developing Marketing and Sales campaigns to achieve pipeline and goals
Ensure accurate and reporting of metric with territories assigned in the CRM system
Prepare reports for Director, Global Sales Development
Perform a monthly performance appraisal for all personnel and administer performance improvement plans for any under performance
Provide input to senior leadership in the development and administration of incentive compensation programs
Maintain current knowledge on ServiceNow's offerings
Keep informed on competitive services, promotional matter, sales techniques, pricing and marketing policies. Use resources and perform research to determine sales patterns and strategies
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
5+ years in sales or 2+ years leading a team, with the ability to act as a catalyst
A firm understanding of Cloud computing, SaaS offerings, and software subscription business models
Business/Sales Development or direct sales management experience in enterprise software sales or equivalent
Experience with sales force automation and sales engagement tools
Travel for training or meetings may occasionally be required
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
2026-01-07
Company data provided by crunchbase