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AMBA · 17 hours ago

Account Development Specialist

Phoenix, AZ

Full-time

Onsite

Entry Level

$17/hr - $17/hr

1+ years exp

AMBA is a company that provides insurance coverage and membership benefits to retired and active public employees. They are seeking an Account Development Specialist to handle inbound calls from members and prospective members, educating them on products and services while also documenting interactions and sales activities.

FinanceFinancial ServicesHealth CareInsurance

Responsibilities

Handle approximately 50 to 60 inbound calls per day from members and prospective members

Educate callers on Dental, Vision, and association membership products and complete enrollments

Provide support and answers to questions related to existing policies and membership benefits

Make outbound calls to prospective members during periods of lower inbound call volume

Serve as a knowledgeable and professional advocate for AMBA’s association partners

Accurately document all member interactions and sales activity in designated systems within required timeframes

Deliver a consistent, high-quality member experience on every call

Qualification

Call center experienceSales experienceVerbal communicationWritten communicationBilingual SpanishProblem-solvingAttention to detail

Required

One year of call center experience preferred

One or more years of sales experience preferred

Strong verbal, written, and interpersonal communication skills

Problem-solving ability and attention to detail

Comfort navigating multiple systems and accurately documenting call activity

Ability to work collaboratively while being driven by individual performance

Flexibility with scheduling and work hours

Preferred

Health insurance license preferred but not required

Bilingual Spanish skills preferred but not required

Benefits

Medical, dental, and vision benefits

Paid time off and paid holidays

Stable full-time schedule, Monday through Friday

Opportunities for growth within an established inside sales organization

Company

AMBA

Glassdoor3.8

AMBA distributes a comprehensive suite of life, health, property, casualty, and annuity products and services for professionals, retirees, associations and affinity groups across the U.S.

Founded in 1981

Austin, Texas, USA

501-1000 employees