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Transformations Care Network · 2 weeks ago

TMS Technician

Framingham, MA

Full-time

Onsite

Entry Level

$20/hr - $25/hr

1+ years exp

Transformations Care Network is dedicated to improving access to high-quality mental health care in local communities. As a TMS Technician, you will oversee TMS clinical services and provide exceptional customer service to clients receiving treatment for depression and other disorders.

Health CareMental Health

Responsibilities

Provide TMS treatment according to specific physician protocols: Set up the TMS medical device and monitor all aspects of the treatment sessions for client comfort and treatment accuracy

Accurately enter all client information required into the system and record session notes and superbill by end of the day

Effective communication skills that provide support, reflective listening, and compassion to clients struggling with depression or other various disorders

Provide excellent client care and treat them with compassion while developing trust and rapport

Administer psychiatric rating scales and document outcomes on modalities

Schedule and maintain client appointments relative to all services offered that encompass client treatment

Have flexibility with time schedules to fit client needs and requirements

Answer client phone calls and adjust the schedule to client needs, as necessary

Maintain client safety by wearing personal protective equipment as required

Assist with the client resource center and integrate the current and potential client

Investigate and communicate insurance coverage and verification issues

Troubleshoot and resolve issues with client comfort, coil contact, and TMS system set-up throughout treatment

Possess basic clinical assessment skills to identify real or potential adverse events during treatment where treatment should be interrupted or terminated

Communicate concerns to the TMS coordinator, clinical director, or physician when necessary

Follows company policies and procedures as well as adhering to state and/or federal regulations

Work with the necessary Neuronetics or other various representatives to accomplish other various duties