Senior Content Design, Associate jobs in United States
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Chase ยท 1 month ago

Senior Content Design, Associate

position450 W 33rd St, New York, NY, 10001, US
timeFull-time
remoteOnsite
seniorityMid Level
money$104K/yr - $145K/yr
date3+ years exp

Chase is seeking a Senior Content Design Associate to significantly impact customer experiences through innovative content design. In this role, you will develop content strategies, collaborate with teams, and create engaging content that aligns with user experience principles.

BankingFinancial Services

Responsibilities

Develop and implement content strategies for products and features, ensuring align with user experience principles and business objectives
Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience
Create content taxonomies to refine content organization and structure, incorporating user feedback and insights for continuous improvement
Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences
Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences
Identify opportunities to raise the level of consistency between Card experiences and the rest of the Chase digital ecosystem

Qualification

Content designContent architectureAccessibility guidelinesIterative design techniquesTechnical literacyClear writingAdaptive learnerStorytelling

Required

3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platforms
Experience in creating content architectures, storytelling, and clear and concise writing
Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content
Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement
Proficient technical literacy in content platforms and understanding their impact on user experience
Adaptive learner in new financial services products and offerings

Company

Chase

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Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
dateFounded in 2000
location
New York, New York, USA
people-size10001+ employees
web-link
https://www.chase.com/

Funding

Current Stage
Late Stage

Leadership Team

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Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
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Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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Company data provided by crunchbase