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Macy's · 2 weeks ago

Retail Support Associate - Shoe Expeditor, Monterey Del Monte Center - Full Time

100 Del Monte Center, Monterey, CA, 93940, US

Full-time

Onsite

New Grad, Entry Level

Macy's is a storied retail company that has been part of the American landscape for over 160 years. They are seeking a Retail Support Associate - Shoe Expeditor who will be responsible for enhancing the in-store experience through effective merchandise movement, visual merchandising, and customer engagement. This role emphasizes collaboration, operational excellence, and delivering a welcoming environment for customers.

Consumer GoodsFashionRetail

Responsibilities

Executing merchandise movement and placement strategies

Enhancing the visual appeal of the sales floor

Maintaining well-organized and shoppable displays

Ensuring that pricing and promotional signage is accurate and up to date

Greeting customers with genuine hospitality

Offering assistance to ensure customers feel seen, supported, and valued

Updating mannequins and resetting floor layouts

Recovering the floor and fitting rooms

Updating signs and pricing

Replenishing merchandise

Supporting any needed merchandise moves

Sharing loyalty program benefits

Reorganizing the department and restocking merchandise

Qualification

Customer servicePoint-of-sale technologyVisual merchandisingSales goals achievementProduct knowledgeEffective communicationTeam collaborationFlexibility

Required

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

Must be able to understand and communicate effectively with customers, co-workers, and supervisors

Must be able to read and understand employment policies and safety rules/procedures in English

Able to create connection with customers, help the store achieve sales goals, and participate in sales-boosting events

Create a welcoming, friendly environment for customers and colleagues, fostering meaningful conversations and connections

Able to learn about products in the store and be able to give expert guidance to customers based on their wants, features, and choices

Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits

Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience

Work seamlessly with colleagues at all levels and across departments to drive sales and elevate the customer experience

Meeting daily sales goal challenges

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands

Standing for at least two consecutive hours, lifting up to 50lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level

Requires close vision, color vision, depth perception, and focus adjustment

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions