Branch Manager (Bilingual Cantonese and Mandarin Language Preferred) jobs in United States
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WaFd Bank · 4 weeks ago

Branch Manager (Bilingual Cantonese and Mandarin Language Preferred)

positionSeattle, WA
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$80K/yr - $104K/yr

WaFd Bank is a financial leader serving consumers and business clients across nine Western states. They are seeking a Branch Manager who will be responsible for the management of all aspects of a retail branch’s success, including developing strategies, coaching staff, and ensuring customer satisfaction.

BankingFinanceFinancial Services

Responsibilities

Develop strategies to expand the consumer and small business client base
Create and execute strategies to develop branch staff collectively and individually
Meet production goals by coaching, motivating, mentoring, and providing feedback to staff
Proactively seek new business relationships, including a network of business owners, consumer prospects, finance professionals and community leaders
Make out-of-office calls to businesses, community organizations, and referral sources
Optimize operational effectiveness and profitability to enhance shareholder value
Communicate clearly with staff and clients verbally, over the phone, and via video chat
Ensure high level of customer satisfaction through the delivery of excellent service
Participate and support skill advancement in yourself and others
Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations
Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind

Qualification

Bachelor’s degreeProficient in Microsoft OfficeMath skillsSupervisory experienceSalesClient relationsAnalytical skillsDigital channel skillsBilingual in CantoneseMandarinOrganizational skillsSuperior communication skills

Required

Bachelor's degree or equivalent experience in a financial institution
Strong math skills, 10-key and keyboarding
Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI, and Outlook
Well-developed smart phone and digital channel skills
Must have valid driver's license, satisfactory transportation and adequate insurance coverage
Must have excellent organizational and analytical skills
Superior written and oral communication skills
Prior experience in a supervisory/managerial position
Previous work in sales or client relations; or prior banking experience

Preferred

Bilingual Cantonese and Mandarin Language Preferred

Benefits

Paid time off for vacation, sick days and holidays
Health insurance
Stock options
Bonus programs
Generous 7% 401(k) employer matching•
Paid Parental Leave
Life and AD&D insurance
Long-term disability
Tuition Reimbursement
Employee assistance programs
Pre-tax health and dependent-care spending plans

Company

WaFd Bank

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WaFd Bank provides banking and financial services.
dateFounded in 1917
location
Seattle, Washington, USA
people-size1001-5000 employees
web-link
https://www.wafdbank.com

Funding

Current Stage
Late Stage

Leadership Team

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Joy Barrett
Senior Vice President Banking Division Manager
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Colin Murphy
Regional President
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