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San Mateo County Community College District · 1 day ago

Human Resources Operations Manager

San Mateo, CA

Full-time

Onsite

Mid, Senior Level

5+ years exp

San Mateo County Community College District is seeking a Human Resources Operations Manager to oversee and optimize HR information services systems. The role involves coordinating system analysis, project management, and ensuring effective HR processes to support the administration of HR functions.

EducationHigher EducationKnowledge Management

Culture & Values

Responsibilities

Oversees and maintains the optimal function of the District's internal HR information services systems, which may include coordinating database management, customization, development, maintenance, and upgrades in coordination with the Office of Information Technology Services to maximize system optimization and adoption by the District and Colleges

Collaborates with executive leadership and HR staff to identify needed improvements and enhancements to existing employment-related information services and databases; recommends and implements solutions

Serves as lead representative and liaison between HR, Information Technology Services, external vendors, and other stakeholders for HR systems design and implementation projects

Oversees and maintains internal database files, tables, codes, backup files, integrity, and security

Provides technical support, troubleshooting, and guidance to HR and college business operations employees

Programs custom functions and documentation such as automated queries, filters, macros, and reports

Compiles or assists with the acquisition of complex data reports, summaries, and logs requested by senior executives and HR staff, and maintains dashboards

Maintains knowledge of trends and developments in internal controls, data management and security, and HR applications

Oversees the procurement of appropriate hardware and software to ensure the organization has high-quality, efficient systems

Assists with the setup and administration of performance reviews

Identifies risks and opportunities and recommends changes to processes that improve the delivery of HR services to the District

Partners with leaders across the District to develop and deliver HR-related communications

Responsible for all HR reporting, including annual EEO Plan data reporting

Develops dashboards for reporting key metrics

Develops reports on key performance indicators (i.e., time to hire, turnover rates, employee demographics) to support short-term and long-term workforce development

Redesigns, builds, and maintains website content to effectively communicate information, policies, procedures, and standard operating procedures to serve the needs of applicants, stakeholders, employees, retirees, community members, and students

Creates and maintains accurate records of employment-related standard operating procedures, guidelines, employee handbooks, and related files

Creates and maintains instructional guides, on-demand training materials, and related resources to assist applicants and employees with accessing and using HR systems

Ensures all HR content meets mandated accessibility requirements

Performs other duties, as assigned by the Chief Human Resources Officer or designee

Qualification

Human Resources Information SystemsDatabase ManagementProject ManagementTechnical SupportMS Office SuiteWeb DesignData ManagementCultural CompetenceLeadership SkillsCommunication Skills

Required

Bachelor's degree in human resources, business, public administration, organizational design, or a closely related field, or an equivalent combination of education and experience

Minimum 5 years of successful work experience with increasing responsibility in a Human Resources department, with at least two years of human resources information systems experience

Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff

Thorough understanding of all areas of employment-related information systems, with a highly technical understanding of at least one commercial human resources information systems product

Familiarity with Human Resources policies and procedures to ensure the operational systems and applications meet organizational needs and goals

Effective information security practices and internal controls

Advanced skills in the use of standard office software and cloud products such as MS Office Suite, O365, Formstack, Smartsheets, or similar systems

Ability to utilize technology to improve the efficiency and accuracy of standard administrative processes

Effective project manager with the ability to remain focused, meet deadlines, and manage multiple tasks independently and as part of a team

Strong leadership skills with the ability to work in a highly collaborative environment

Ability to create the look and feel of web pages that effectively communicate HR-related content

Experience with MS Office Suite, cloud-based applications, Banner, and related products

Ability to design, implement, and report on metrics to evaluate, quantify, and analyze the ROI and effectiveness of HR operating systems and applications

Benefits

Benefits include paid holidays, vacation and sick leave.

The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents.

Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program.

Classified employees participate in the Public Employees' Retirement System, a defined-benefit retirement plan through the State of California.

Optional tax-deferred 403(b) and 457 retirement plans are also available.