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San Mateo County Community College District · 1 day ago

Office Assistant II

San Mateo, CA

Full-time

Onsite

New Grad, Entry Level

San Mateo County Community College District is seeking an Office Assistant II to provide detailed clerical and operational support for a department or office. The role involves extensive public contact and requires independent judgment to resolve issues while maintaining office procedures and timelines.

EducationHigher EducationKnowledge Management

Culture & Values

Responsibilities

Exchanges information with college staff and others regarding department services, as well as to provide operating policies, and procedures

Screens calls, visitors and electronic inquiries to provide policy and procedural information and/or to take messages and make appropriate referrals

Sets up and tracks budget expenditures and files

Attends meetings and other events to obtain and provide current information

Uses a database and a variety of computer software to set up, track and maintain a wide variety of data and electronic and manual files and to perform data entry and retrieval

Composes and prepares correspondence, memoranda, report narratives, forms, publicity materials and other materials from copy or with general instruction

Uses standard software applications to prepare correspondence and reports, agendas and meeting minutes, and spreadsheets

Compiles items and materials for meeting agendas

Schedules and proctors student placement and other tests and scores tests using well-prescribed methods and follow-up

Takes and transcribes meeting notes as assigned

Sorts and distributes department mail as needed and coordinates bulk mailings

Performs other related duties as assigned

Qualification

Microsoft Office SuiteData organizationClerical experienceCustomer serviceMulti-taskingCultural competenceOral communicationWritten communication

Required

Graduation from high school and college courses in business administration, office administration, or a closely related field OR an equivalent combination of education and experience

Successful general clerical experience of increasing responsibility

Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff

Experience with the organization and maintenance of electronic and manual files and records

Experience with the use of a variety of computer software to compose and prepare correspondence, forms, reports, presentations, and other written materials

Demonstrated skill in working as part of a customer service team

Office organizational procedures including workflow, current office equipment, supplies, file systems and computer applications

Multi-tasking and workload prioritizing under deadline pressure

Use of the Microsoft Office Suite and web-based content management systems

Respectful, tactful and sensitive interaction with people who are diverse in their academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds

Oral communication, including public speaking

Written communication

Organizing data, setting up, tracking and maintaining data in electronic and manual files

Work effectively as part of a customer service team

Benefits

Paid holidays

Vacation and sick leave

The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents

Life insurance

Salary continuance insurance

Employee Assistance Program

Classified employees participate in the Public Employees' Retirement System, a defined-benefit retirement plan through the State of California

Optional tax-deferred 403(b) and 457 retirement plans are also available